Take advantage of free cooked-to-order breakfast, a free food/drink shopping service and a terrace at The Quetzal Cancun. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You can look forward to free cooked-to-order breakfast, a free food/drink shopping service and a terrace at The Quetzal Cancun. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
An outdoor pool
Free self-parking
Multilingual staff, a 24-hour front desk and concierge services
A front desk safe, outdoor furniture and luggage storage
Room features
All guestrooms at The Quetzal Cancun have comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Blackout curtains, turndown services and slippers
Housekeeping and electrical adapters/chargers
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
Things to do
24-hour pool access
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping on request
Multilingual staff
Turndown service
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Communal living room
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Bathroom
Slippers
More
Electrical adapters
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests can access their accommodation through a private entrance
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 002-005-001487/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
24-hour pool access
Frequently asked questions
Does The Quetzal Cancun have a pool?
Yes, this property has an outdoor pool. Pool access is available 24 hours a day.
Is The Quetzal Cancun pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Quetzal Cancun?
Self-parking is free at this property.
What time is check-in at The Quetzal Cancun?
Check-in start time: 6:00 AM; check-in end time: 2:00 AM. Late check-in is available during limited hours.
What time is check-out at The Quetzal Cancun?
Checkout is at 11:00 AM.
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