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"This hotel is so run-down. Curtains in my room were cover in black mold, elevators were out of order. I dont know how this hotel is 5 stars. But this was by far the worst hotel i stayed at during my whole trip to bali. "

"The staff were pleasant and polite. Housekeeping was a daily routine. The restaurants serve beautiful cuisines and at affordable prices. Would definitely book here again for my next trip to Cancun."

"This is a great hotel that offers exceptional value for money. The breakfast inclusion was very generous and the food delicious. The staff were friendly and attentive and always willing to help. Don’t stay here if you don’t like being surrounded by nature though. We had lots of different bugs in our room included a crab twice. It’s an eco hotel so that’s to be expected and for the price we found this hotel to be fantastic. I’d highly recommended."

"The staff were so friendly and helpful"

"We loved our stay at COMO Uma! The check in experience was top tier. Amenities including gym and pools were also top tier. Staff the best service you can find. Rooms checked/ cleaned twice a day. Breakfast spread and menu was delectable. Would definitely stay again when visiting canggu."

"Overall, this is an extremely aesthetically pleasing property. On the newer side, so everything is well maintained and the rooms are immaculate. The only downside for me personally- as a solo female traveler- is this is also a very kid-friendly property. Meaning there will be kids running around, kids in the pool, kids also running around the gym while you’re trying to work out. The gym also has one treadmill - and limited equipment so often times I had to wait or come back at a later time. I also found a couple roaches in my room - this doesn’t bother me too much being the humid climate and being on the ground floor next to the pool. Just for others to keep in mind when booking. Otherwise, it’s a great property and walking distance to evening you need for a nice stay."

"Amazing staff. Herry was great he knows all the details on activities"

"Was an amazing stay everyone was so friendly and greeted us every day when we walked out and in each time. It was our anniversary and every time they clean the room they wrote happy anniversary and did some sort of cute little message each time. When we were leaving, we did have trouble getting a grab to the address we needed to go to and they were more than happy to help us book through another app and got us there safe. The breakfast in the mornings was amazing and very accommodating to allergies. "

"The brealfast was very good. We did mot use the spa."