Canklow Hotel Guide - Casino Hotels in Canklow, Rotherham

"Unhelpful "

"Clean modern and spacious room, unfortunately being woken by the tram rattling past continuously from early morning to late into the night wasn’t appreciated. Also the interior door being banged shut so many times during my stay that I woke up multiple times each night. Reception staff (a man with Chinese heritage) when asked if I had closed my door properly by just closing it over and not having to scan the card to exit, looked me up and down and pulled the most unhelpful face, exclaiming simply “Yeah” so unfriendly, unprofessional and discourteous. However the man at checkout and woman at check in were friendly and polite, so maybe just one person who seems to need some refresher training on the reception desk. Overall wouldn’t stay again 2/5 at best. Better hotels available in Sheffield. "

"I travelled by public transport. Hotel very convenient to Sheffield Train Station. Amenities on site were ideal for my purposes."

"Breakfast was great lot of choices "

"Refund policy is a joke "

"Good value for money and ideal location for what we wanted. Staff excellent and very helpful and polite. Pub was good for watching sport and food excellent too "

"The staff were very friendly and helpful. The room itself was nice but was looking a little old and worn. It was nice to have access to the spa facilities, it would be nice if these had an upgrade, the area was looking old, worn and dirty and could do with more seating areas/areas to put belongings when using the pool/thermal areas. On the Monday morning there was a lot of drilling and banging from quite early on which was a shame as it did wake us up earlier than planned."

"Staff, service and food were excellent. Exactly when you'd come to expect from a Holiday Inn. Sadly however the room looked tired and in need of some much needed TLC with a distinct lack of beside plugs and although the room was at far end of the building and away from general foot traffic it was right above the air handling units and plant so was noisey at night. The pool and locker rooms werent much better. The locker room was dirty (however, it was late in the day) and there was a nasty smell and the pool generally needed a refresh. All in all.though if you just need a base for a few days close to the motorway and Meadowhall with good food then this is worth a look. "