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Reviews of Banhoek Lodge

4 out of 5
Banhoek Lodge
Helshoogte Road, Stellenbosch, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 152 out of 171 reviews" "
Rating 8 - Good. 16 out of 171 reviews" "
Rating 6 - Okay. 2 out of 171 reviews" "
Rating 4 - Poor. 1 out of 171 reviews" "
Rating 2 - Terrible. 0 out of 171 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning bedroom views from this lodge and exceptional service and kind attitude from Shannon ! Food was also great. It’s an older lodge that has been upgraded with excellent bathroom fixtures and main bedroom lighting. Wifi is a little slow, early morning hot water taps need to run a bit before hot water arrives and the sliding partition in our room 2 needs to be replaced with a frosted glass door as the current wooden sliding partition is a little stiff to open . Otherwise an excellent choice for your next vacation !
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Magnificent view from bedroom. Staff friendly. Rooms are large but a little tired. Need more than one lamp for use during loadshedding. Need to invest in generator or inverter as rooms get very hot if no aircon on during loadshedding.
Stayed 1 night in Feb 2024
Response from Banhoek Lodge on 6 Feb 2024
Hi There, Thank you so much for taking the time to write a review about your experience with us! Thank you for bringing your queries under our attention, please note that we are looking into getting some more load shedding lamps for the rooms,We are so happy that you had a wonderful stay with us and we cannot wait to welcome you back in the near future!Kindest Regards,Banhoek Lodge Team

10/10 Excellent

J

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location
Location location location, the hotel is set in beautiful rolling vineyards. Staff could not have been more helpful and welcoming. Highly recommend
Stayed 2 nights in Oct 2023
Response from Banhoek Lodge on 18 Oct 2023
Dear Michael, Thank you so much for your positive review! We are so happy that you had a good stay with us:) We are looking forward in welcoming you soon again !

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property nestled in the vineyards. Easy walk to a number of wineries.
Stayed 1 night in May 2023
Response from Banhoek Lodge on 3 Jun 2023
Hi Clint, Thank you for the lovely review! We trust that we will welcome you back in the near future. Warm regards,Banhoek Lodge

10/10 Excellent

Kristine, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a very special place with amazing views, incredible staff, fantastic breakfast and close to town and really great wineries.
Stayed 1 night in May 2023
Response from Banhoek Lodge on 31 May 2023
Dear Kirstine, Thank you for leaving a review! So we trust we will get the opportunity to welcome you back in the future. Kind regards, Banhoek Lodge.

10/10 Excellent

George, Bellport

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough good things about this resort! Banhoek Lodge completely blew me away! Elegant styling, & incredible views! Plus, all the staff members we, so warm & welcoming. I booked a wine tour online, & the company did not pick me up my girlfriend, & I. The staff at Banhoek Lodge tried their best to help me get in contact with the company that was supposed come and pick me up. After all of our failed attempts, they found another local company to take my girlfriend, & I around Stellenbosch for the day. The tour guide that they suggested was amazing! They save the day! I only had one day to experience Stellenbosch & they turned a horrible experience into a memorable one! I’ve stay at some of the best hotels in the world, from the Ritz, to the Jumeirah properties in Dubai.. & the service, hospitality, warmth, & helpfulness ranks right up there with them! Thank you for an amazing experience, and all the help that you given my girlfriend, & I during our trip to Stellenbosch. I would refer your property to anyone who asked about staying in Stellenbosch. Much appreciated! 😊
Stayed 1 night in Jan 2023
Response from Banhoek Lodge on 19 Feb 2023
Good day, Thank you for this lovely review! Going the extra mile for our guests is definitely something we pride ourselves on! We are so glad that we made your stay in the winelands memorable! Please do come back again. Kind regards, Bnahoek Lodge

10/10 Excellent

Janine

Stayed 2 nights in Jan 2023

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Elna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
The setting is beautiful. Spectacular view to the vinyard and mountain Breakfast on the veranda of your room very nice.
Stayed 2 nights in Nov 2022
Response from Banhoek Lodge on 4 Dec 2022
Hi Elna, Thank you for leaving us a lovely review. We are glad you enjoyed your stay with us!Hoping to welcome you back in the future. Kind regards, Banhoek Lodge

10/10 Excellent

Allisson, Helensburgh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this lodge. The staff were all very friendly and helpful. The lodge itself is located in a quiet picturesque region with spectacular mountain views. The rooms are well appointed, clean and very comfortable. The addition of a fire place in the room was awesome as the nights were cold. Breakfast was fresh and delicious and the wait staff ensured you had a great start to your day. We found the location pretty central to everything and the parking was safe and secure. Would highly recommend.
Stayed 3 nights in Sep 2022

10/10 Excellent

stefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with beautiful view from the room, very nice of them to give us two free vouchers for wine tasting.
Stayed 1 night in Aug 2022

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great views. Walking distance from some wineries. Great service.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jane Ann

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
While a couple of kilometers outside Stellenbosch the view and close proximity to two of the finest wineries more than compensates. The staff was most solicitous and the breakfast astoundingly good. Best eggs Benedict I have ever enjoyed
Stayed 3 nights in Sep 2021
Response from Michael on 4 Oct 2021
Hi Jane, Thank you for taking the time to write a review! We are pleased to hear that you enjoyed your stay with us. We hope to invite you and your husband back soon. Kindest regards,

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Front of House on 6 Mar 2021
We are happy to see that you enjoyed your stay. We look forward to welcoming you here again! - Banhoek Team

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect and very special stay
Banhoek Lodge is truly one of the best stays we have ever had. The room is gorgeous with perfect design, the bed comfortable and the views are absolutely stunning. The breakfast, homemade every morning by the lovely people that work there, is delicious. The staff is so welcoming and kind, and we especially want to thank Ms. Pamela for everything. This is a very special place and we will definitely be returning.
Stayed 2 nights in Jan 2021
Response from Front of House on 20 Jan 2021
Thank you for taking the time to write this beautiful review. We are happy to see that you enjoyed your stay. I will give your thanks to Pamela. We hope to welcome you back very soon! - Banhoek Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banhoek Lodge is Franschhoek’s best kept secret. Nestled amidst several small vineyards, it has stunning mountain and valley views from every room. I highly recommend it to anyone wanting to experience the Cape wine lands.
Stayed 2 nights in Jan 2021
Response from Front of House on 15 Jan 2021
Thank you for taking the time to write this lovely review. We are happy to see that you enjoyed your stay. We hope to welcome you back to our stunning mountain and valley views soon. - Banhoek Team

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay with incredible views. Noisy rooms
Nice stay with incredible views and pleasant front of house staff. The breakfasts were lovely on our balcony however it was an hour late one morning due to an admin error. The accessibility from main road is great and there are beautiful walks available on the estate. Clean rooms and well decorated. Main issues are that the toilet is not private from the rest of the room and we the sound proofing between rooms is very poor, we could hear conversations and TV in room next door which was disappointing.
Stayed 2 nights in Dec 2020
Response from Front of House on 4 Jan 2021
Thank you for taking the time to write us a review. we do apologize for the inconvenience that was created. We hope to welcome you back soon so that we can check you in, in one of our Suites or Deluxe Suite, these rooms have a private bathroom. We are happy to see that you enjoyed the rest of your stay! - Banhoek Team

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Front of House on 31 Dec 2020
thank you for taking the time to write a review, we are happy to see that you enjoyed your stay! - BanhoekTeam

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
The best hotel of our trip from Cape Town to Port Elizabeth! The room was very spacious and well maintained. The view from the rooms are spectacular, overlooking another wine estate, as well as the mountains around the hotel. Breakfast was nice. The location was also really good, close to several great restaurants in the region. Very romantic experience! They even gave us a free coupon for a wine tasting close to the hotel, which we really enjoyed.
Stayed 2 nights in Dec 2020
Response from Front of House on 26 Dec 2020
Thank you for taking the time to write this lovely review! We are so happy to see that you enjoyed your experience here at Banhoek Lodge. We hope to welcome you back soon! - Banhoek Team

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding property with a stunning view
Outstanding stay at an updated, and smartly designed property with a breathtakingly beautiful (and completely unobstructed) view literally right in front of you. Great service too, with breakfast served in the common eating area or to your room at no charge—a nice touch during COVID and attempts to keep distance. The rooms are very spacious, have great furniture and finishings, and a terrace that is second to none for the aforementioned scenery. The stay could not have been better. I will definitely be back.
Stayed 2 nights in Nov 2020
Response from Front of House on 26 Nov 2020
Thank you for taking the time to write us this lovely review! We are happy to see that you enjoyed your stay with us. We strive to provide the best possible service. We look forward to welcoming you back in the future! - Banhoek Team

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing weekend in the winelands
We had a very relaxing weekend at Banhoek Lodge. The view from our room was spectacular. Will definitely go back!
Stayed 1 night in Nov 2020
Response from Front of House on 26 Nov 2020
Thank you for taking the time to write us a review. We are happy to see that you enjoyed your stay with us. We hope to welcome you back soon! - Banhoek Team

10/10 Excellent

kabelo

Stayed 2 nights in Nov 2020
Response from Front of House on 2 Dec 2020
We are happy to see that you enjoyed your stay. - banhoek Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Front of House on 17 Mar 2020
Thank you for rating us. we are happy to see that you enjoyed your stay. - Banhoek Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. The quaint lodge has the most stunning views of the winelands. The staff are all very friendly and go above and beyond to make your stay comfortable. The morning breakfast is devine.
Stayed 1 night in Jan 2020
Response from Front of House on 8 Jan 2020
Thank you for taking the time to write us this lovely review. We are happy to see that you enjoyed your stay and the surroundings. I will be sure to mention your review to the staff. - Banhoek Team

10/10 Excellent

WANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views and comfort
Beautiful place & setting.
Stayed 1 night in Dec 2019
Response from Front of House on 8 Jan 2020
Thank you for taking the time to write us a review. We are happy to see that you enjoyed your stay. - Banhoek Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glorious views from a lovely room. Excellent breakfasts. Charming helpful staff.
Stayed 3 nights in Dec 2019
Response from Front of House on 11 Dec 2019
Thank you for taking the time to review us. We are so happy to see that you enjoyed the beautiful surroundings and our staff. -Banhoek Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location! The rooms are great, but the view just amplified the experience. Staff is friendly and provided quick service.
Stayed 1 night in Nov 2019
Response from Front Office on 4 Dec 2019
Thank you for taking the time to review us. we are so happy to see that you enjoyed your stay and the view here at Banhoek Lodge. -Banhoek Team

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ludwig on 23 Oct 2019
Thank you for your lovely rating and we hope you to welcome you back to Banhoek Lodge soon.

10/10 Excellent

Asaph, tel aviv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is without a doubt the BEST place we stayed on our trip. Hotel is beautiful, the view from every room is breathtaking, the place is clean, warm and welcoming, the breakfast was excellent and above all was the staff, friendly, attentive went above and beyond to make us feel comfortable and have an unforgettable vacation. This is a MUST if you are looking for a place to stay in the area. Stay for more than 1 night, 1 doesn’t feel like enough, you’ll be sad to leave as we were ;) Thanks a lot for a perfect stay!
Stayed 1 night in Sep 2019
Response from Maryke Coetzer on 11 Oct 2019
What a beautiful review, thank you for taking the time to give us feedback. We feel honored to to be part of your unforgettable vacation. Thank you for mentionig all the things we take pride in, from breakfast to staff. The Banhoek Valley is definitely one of the most beautiful wine regions, and we are so happy to share this with guests from all over. We sure hope to be able to welcome you back for a longer stay.

10/10 Excellent

charlyey, new york, ny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is excellent hotel with good price, i will choose to stay again if possible
Stayed 1 night in Aug 2019
Response from Maryke Coetzer on 26 Sept 2019
Thank you so much for this wonderful review. We hope to have the honor to welcome you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with opening wall to the patio next to vinyards
Stayed 1 night in Sep 2019
Response from Maryke, General Manager on 18 Sept 2019
Thank you for your feedback. We are happy to see that you have enjoyed your stay.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic place!
This was an amazing stay for us. In the middle on vineyards and within walking trails of wine tasting. Beautiful views, wonderful service. We hope to return to this really lovely place!
Stayed 1 night in Sep 2019
Response from Maryke Coetzer on 12 Sept 2019
We would be trilled to welcome you back. Thank you for taking the time to write a beautiful review.

10/10 Excellent

MM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The venue was top notch, the views beautiful this time of year and close to some of the best wines in the region. Staff very friendly and efficient and the breakfast service even remembered how we like our coffee! Highly recommend to anyone for some R&R away from the hustle and bustle of the city.
Stayed 2 nights in Jul 2019
Response from Maryke Coetzer on 4 Sept 2019
Thank you for taking the time to write a review. Winter surely is a beautiful time to visit the Banhoek Valley, with green mountains and warm sunsets. Every season is so unique. Thank you for mentioning the staff, we strive to personalise each guests stay. Thank you also for recommending us! I sure hope to welcome you back in yet another beautiful season.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class experience at the Banhoek Lodge
I have stayed at many places in my life, but the Banhoek Lodge is second to none. From the room to the staff to the views, we couldn’t have imagined a better place to holiday. Waking up and seeing the sun creep over the mountains and vineyards to the staff who would bend over backwards for any request, it was an amazing experience. I only wish we had more time to stay there. Thank you to all especially Maryke.
Stayed 1 night in Jul 2019
Response from Maryke Coetzer on 4 Sept 2019
Thank you so much for this wonderful review. It truly warmed my heart, and we are thrilled to recieve a review packed with all that we strive to offer. Thank you for mentioning the staff, Banhoek sure has a special team. The Valley offers some of the most beautiful sunrises, and I am glad that you woke up early to see that. What an honor to add a memorable stay to your holiday. Now we look forward to welcoming you back, this time for a longer stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful location, wonderful room! The bathroom seems to be brand new and heating is not working however nobody knows how to fix it.
Stayed 1 night in Jun 2019

10/10 Excellent

Tshegofatso, Fourways, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
I really enjoyed staying at Banhoek Lodge. The rooms are beautifully decorated and spacious. The service is amazing. Breakfast is delicious. I loved that you can take a scenic walk to the wine estates around the lodge - some impressive options like Tokara, Thelma and Zogvliet. The in-room spa was also great - they go out of their way to make it look and feel special.
Stayed 2 nights in May 2019
Response from Maryke on 15 May 2019
What a beautiful review! Thank you for al the compliments - we are so happy that you enjoyed your stay. I am glad that you got to enjoy the walk, it definitely is one of the most beautiful valleys in our country. Thank you for the wonderful feedback regardig your spa treatment - I have forwarded this to the Beauty Direct team. It would be an absolute honor to welcome you back to Banhoek.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Maryke Coetzer on 17 Apr 2019
Thank you for this wonderful rating!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places I’ve ever stayed. At every turn, the views blow you away.
Stayed 3 nights in Feb 2019
Response from Maryke on 27 Feb 2019
Thank you for taking the time to write a review. It is a great compliment to us to be called one of the best. The view surely is special, and we enjoy sharing it with people from all over. We hope to be able to welcome you back.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Maryke Coetzer on 19 Feb 2019
Thank you for taking the time to rate your stay. We hope to be able to welcome you back.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Maryke Coetzer on 21 Jan 2019
Thank you for this wonderful rating, we appreciate your feedback. I surely hope that we are able to welcome you back some time soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly stunning location, offering beautiful views. Amazing staff.
Stayed 1 night in Jan 2019
Response from Maryke Coetzer on 16 Jan 2019
Thank you for tkaing the time ton write a review - it is greatly appreciated. We hope to welcome you back to our special place in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Maryke on 18 Dec 2018
Thank you for taking the time to rate us. We hope to welcome you back!

10/10 Excellent

Verified traveller

Fabulous views and great location. Staff friendly and welcoming. Lovely breakfast. Would stay again.
Stayed 2 nights in Nov 2018
Response from Maryke Coetzer on 27 Nov 2018
Thank you for taking the time to write a review. It is wonderful to hear that you enjoyed your stay. We look forward to welcoming you back!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The Lodge is situated in a very scenic area and the views over the valley from our “stoep” were spectacular. The room was large and very comfortable. The staff were very friendly and the breakfasts were enjoyable. We did feel that the property was a little “tired”, this based on comparison with the three other Lodges which we stayed in on our visit to SA. Also, we did pay lot more money to stay here than other Lodges along the Garden Route, but put this down to the fact that it is in the middle of “wine country”. A good experience all in all😊.
Stayed 2 nights in Nov 2018
Response from Maryke Coetzer on 14 Nov 2018
Thank you for taking the time to write a review. We greatly appreciate your feedback and compliments. I am so glad to hear that you enjoyed your stay, the views over the valley is certainly something special. Thank you also for mentioning our staff and breakfast. I am pleased to let you know that we are planning to do some upgrades and renovations next year- I hope to welcome you back to see that.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Extremely well located property with high standard facilities, excellent staff and wonderful views
Stayed 2 nights in Oct 2018
Response from Maryke Coetzer on 22 Oct 2018
Thank you for taking the time to write a review. It is wonderful to receive such great compliments. We hope to be able to welcome you back soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great staff! Everything was perfect!
Stayed 2 nights in Oct 2018
Response from Maryke Coetzer on 10 Oct 2018
Thank you for taking the time to write a review. I am very glad to hear that you enjoyed your stay.

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Fantastic location, comfortable accommodation, amazing staff.
Stayed 2 nights in Aug 2018
Response from Maryke Coetzer on 3 Sept 2018
Thank you for taking the time to write a review. I greatly appreciate your feedback, and I am so happy to hear that you enjoyed your stay. We hope to welcome you back.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absoluteluy stunning!
The room was amazing with a fireplace and a bath! Equally, the view of the sunrise was spectacular and worth getting up for. Don't miss walking through the vines, past the horses to the vineyard next door for free wine tasting! I would highly recommend.
Stayed 2 nights in Jun 2018
Response from Maryke on 12 Jul 2018
Thank you for your review, we appreciate each one of them. The sunrise is spectacular this time of the year, setting alight all the surrounding mountains. I am glad to hear that you could enjoy that. Zorgvliet is a special winery with great wines and a cosy fireplace during the winter. Thank you for recommending us.