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Reviews of La Fontaine

4 out of 5
La Fontaine
21 Dirkie Uys Street, Franschhoek, Western Cape

Reviews

9.8

Exceptional

Rating 10 - Excellent. 77 out of 85 reviews" "
Rating 8 - Good. 6 out of 85 reviews" "
Rating 6 - Okay. 1 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dirk

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true gem. This is my new go-to place for the first (and second) night in Cape Town. Most international flights arrive in the early morning and commercial downtown hotels do not let you check in before 3 pm. Most of us are exhausted. So make your way to Franschhoek against traffic and stop at some wineries on the way. Then rest at La Fontaine. Many fine restaurants within 0.5 miles. Lovely breakfast and exceptional service.

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quality of management
Stayed 2 nights in Feb 2024

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel with fabulous service! Rooms are spacious and clean but the staff make this a place to return to in the future!

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved. Staying here. Everything was great. The staff, rooms property and breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem
A gem of a find. Truly fabulous welcome. It has a real rustic charm but with all modern amenity. Great location in centre of Franschoek. Could not recommend it highly enough.
Stayed 2 nights in Feb 2024

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff can’t do enough for you They are wonderful helpful kind people
Stayed 3 nights in Jan 2024

10/10 Excellent

janet

Stayed 4 nights in Jan 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here could not do more for us, we had a fantastic time here. It is a very tranquil place.
Stayed 2 nights in Nov 2023

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect, couldn't fault a thing, beautifully appointed, massive comfortable bed in a lovely room. Staff were a so attentive and helpful, attention to detail second to none, Perfect location 5 mins walk from centre, probably one of the best properties we have stayed at.
Stayed 3 nights in Nov 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will visit again
Kim & her staff were nothing short of fantastic.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb property with incredible staff
I almost never leave a review but I couldn’t ignore this place. The property is very nice but what truly makes this outstanding is the staff, and really at all levels. From how we could park early in the morning to only check in in the afternoon, to how our little note about vegan breakfast if possible was fully noted with multiple options provided! You feel like a regular guest in a small caring hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Hazel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from La Fontaine on 6 Sept 2023
Thank you Hazel for staying with us again, we enjoying having you stay with us again

10/10 Excellent

Rune

Stayed 1 night in Jul 2023

10/10 Excellent

Hazel

Stayed 1 night in Jul 2023
Response from La Fontaine on 6 Sept 2023
Thank you Hazel for the 10/10

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow, this place is amazing! The breakfast service, the turn down service, the staff-- all amazing! The location is perfect as well. Excellent place to stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Simply Superb . Yes yes yes . I would stay here over and over again
Stayed 2 nights in Jun 2023

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service from staff. I wish we could have stayed longer to truly enjoy the property and surroundings!
Stayed 1 night in Jun 2023

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best
3 couples stayed for a night, so good we changed our road trip and returned 4 days later for another night. Brilliant property, great friendly people, best location, great breakfast, highly recommend
Stayed 1 night in Jun 2023

10/10 Excellent

Sharnjeet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kim, Carlof and all the staff were super hospitable making us feel very welcome. They also helped us to organsie our one day in the area. Breakfast was very tasty.
Stayed 1 night in May 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in central Franschhoek
Service and location exceptional. Hotel deals with power black outs well with lights and internet backed up by hotels off grid solar system.
Stayed 3 nights in Feb 2023
Response from Kim on 6 Apr 2023
Dear Guest,Thank you for your review and we are so pleased that you enjoyed your stay with us!We hope to welcome you back!Kind regards,Kim & The Team

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love la fontaine
Lovely once again
Stayed 2 nights in Feb 2023
Response from Kim on 6 Apr 2023
Dear returning guest,Thanks for your review and we look forward to yet another visit!Kind regards,Kim & The Team

10/10 Excellent

janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly positioned and lovely hotel
Lovely hotel, amazingly friendly and helpful service. Comfortable and clean, lovely decor, inviting lounge area.Stayed just one night and would have loved to have stayed longer.
Stayed 1 night in Jan 2023

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very attentive and the whole place was beautifully decorated, excellent breakfasts and so convenient for local activities

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was fantastic. Staff were fabulous and very accommodating. Facilities were excellent
Stayed 1 night in Dec 2022

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Will go back
Would 100% recommend and will definitely return for a visit. We thoroughly enjoyed our stay at La Fontaine - the rooms were clean and modern. Comfortable bed, and a wonderful shower. Our rooms were downstairs around shared courtyard, where the doors opened up next to the pool. The staff were absolutely amazing and were so happy to help with all manner of requests. Breakfast was part buffet, part al a carte - we were impressed every day with the quality of the food. There are nice areas to eat for breakfast (inside and outside). The bar was very nicely decorated and comfortable for drinks, games, watching sport.. The hotel site felt very secure - for parking, and personally. Close to Franschhoek town - the restaurants and shops are just a walk away. Very convenient. Worth noting that the hotel has a back up generator so during load shedding, we were able to use ample electricity in the rooms - and the bar area was fully functioning (critical for sporting events).
Stayed 2 nights in Nov 2022

10/10 Excellent

Hazel

Stayed 1 night in Oct 2022

10/10 Excellent

Dale

Stayed 2 nights in Oct 2022

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not want to leave tabs hope to return one day! Everything at this hotel is perfection - from the room decor to the breakfast, the gorgeous grounds to the AMAZING staff. The breakfast was DIVINE! Best French toast of my life. Stayed with my husband as part of our honeymoon and received a bottle of prosecco on arrival. Spent an evening playing chess by the fireplace with delicious drinks from the bar. Book this place now! You won’t regret it!
Stayed 2 nights in Sep 2022

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were blown away by this Property! We arrived very early and just wanted to see if we could park and go walk around until check in. Cecelia welcomed us with cappuccinos and went out of her way to explain the town, made recommendations and reservations for dinner (excellent btw) she also booked our wine tram tour for the next day and gave us a wonderful lunch recommendation. She exemplified customer service! I am a former Human Resources Director and she personified excellence! In fact all the staff we encountered were friendly. The hotel is beautiful and our room was large and inviting. Bathroom had luxurious robes and a tub with bath salts! Breakfast was top notch and unique options! I can not emphasize how lovely this property is and how highly I recommend it.
Stayed 2 nights in Aug 2022

2/10 Terrible

Nikula

Stayed 1 night in Jun 2022

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Kim on 27 Jun 2022
Dear Ashley Thank you for this excellent review. the team and I are delighted to hear you enjoyed your time here. It was a pleasure to host you and we hope to welcome you back in the near future. Kind regards Kim & The Team

10/10 Excellent

Nasser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent good choice
Stayed 2 nights in Apr 2022
Response from Kim on 27 Jun 2022
Dear Nasser Thank you for this excellent review. the team and I are delighted to hear how much you enjoyed your time here. It was a pleasure to host you and we hope to welcome you back in the near future. Kind regards Kim & The Team

10/10 Excellent

Juadit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway
Everything was absolutely amazing. Service from everyone was top class
Stayed 2 nights in Apr 2022

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really wonderful, can’t fault in any way
Stayed 1 night in Mar 2022

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Fontaine is a very impressive property.The hotel is very conveniently located near the Franschhoek village center. Spotlessly clean with very well designed guest rooms, La Fontaine combines African charm with European sophistication. We loved all aspects of La Fontaine, including the spectacular breakfast spread, the clawfoot soaking tub, secluded pool areas and convenient transportation. La Fontaine’s greatest asset is the great service provided by the very professional staff.After a very long flight and late arrival time, we slept past the breakfast hours. We got a call from the food and beverage supervisor, offering to extend breakfast for us. When we declined, they sent to our room a beautiful tray of foods that included pastries, fruits, breads, cheese, cold cuts, cappuccinos and even smoothies.This gesture made us feel truly special. There were two very gracious staff members who really impressed us - Karloff, the driver/transportation coordinator and Kim the Manager. We highly recommend La Fontaine Boutique Hotel.
Stayed 4 nights in Feb 2022

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, room comfort
A little gem!
What a little gem! Impeccable service, complemented by a beautiful room with lots of nice little touches like plush robes and high-end soaps and lotions.
Views form the main road.
Stayed 1 night in Dec 2021

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best part of the stay was the amazing service and exemplary mannerism by ALL the staff at La Fontein. A special shout out to Kim for ensuring that we were comfortable at all times. I would highly recommend this boutique hotel.
Stayed 1 night in Nov 2021

10/10 Excellent

Herman

Stayed 1 night in Nov 2021

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Jo

Stayed 1 night in Aug 2021

10/10 Excellent

Kristoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near Franschhoek center, spacious room, good breakfast, helpfull staff, they borrowed SA power adapter, provided special breakfast package for early check out. All good woth the stay, we enjoyed the hotel.
Stayed 4 nights in Mar 2020

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Kim on 6 Mar 2020
Dear Stephen, Thank you for your 10/10 review and we are so pleased that you have enjoyed your experience with us! Kind regards, Kim & The Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Kim on 6 Mar 2020
Dear Guest, Thank you for your review! Kind regards, Kim & The Team

10/10 Excellent

Nelishah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our top stays in South Africa!
Beautiful Rooms and Amazing Hospitality from the owner and staff. This place was amazing and a highlight of our Honeymoon in South Africa. We only wish we had found it sooner and been able to stay longer. The front desk called and arranged for a beautiful dinner down the road at La Petit Manoir and treated us to a glass of wine. Delicious breakfast in the morning.
Stayed 1 night in Jan 2020
Response from Kim on 6 Feb 2020
Dear Nelishah, What a pleasure it was to host you for your Honeymoon and thank you for your review. We hope to welcome you back! Kind regards, Kim & The Team

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Franschhoek
The whole experience from the minute we arrived exceeded expectations , staff were outstanding and did everything possible to make us feel welcome
Stayed 1 night in Jan 2020
Response from Kim on 11 Jan 2020
Dear Guest, Thank you for your review and we are so pleased that you have enjoyed your experience with us. We do hope to welcome you back again someday! Kind regards, Kim & The Team

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Kim on 2 Oct 2019
Hi Gareth, Thanks for your review and we are so pleased that you enjoyed your stay! Hope to welcome you back again! Kind regards, Kim, Justin & The Team