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Reviews of Road Lodge Cape Town International Airport

2 out of 5
Road Lodge Cape Town International Airport
Adjoining BP Service & Filling Station, at Cape Town International Airport, Cape Town, Western Cape

Reviews

8.4

Very good

Rating 10 - Excellent. 426 out of 1001 reviews" "
Rating 8 - Good. 387 out of 1001 reviews" "
Rating 6 - Okay. 101 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were super friendly and helpful. Room was spotless and everything worked.
Stayed 1 night in Apr 2024
Response from Road Lodge Cape Town Airport on 30 Apr 2024
Thank you for the valued feedback.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent one night stay at this hotel prior to an early morning flight. I chose this hotel primarily for location and cost and it absolutely did not disappoint! The bed was comfortable, the air condition worked well, wifi was password protected and signal was extremely strong, I appreciated the flatscreen tv, electric kettle and tea/coffee making supplies (with milk and sugar included) for my early morning departure! I walked to and from the airport - it took me 15 minutes - and it was easy to find my way! Staff were friendly, professional and a pleasure to deal with! Excellent stay, and absolutely would stay here again!
Stayed 1 night in Apr 2024
Response from Road Lodge Cape Town Airport on 30 Apr 2024
Thank you for the valued feedback.

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Road Lodge Cape Town Airport on 30 Apr 2024
Thank you for the valued feedback.

8/10 Good

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Remote but convenient
Stayed 1 night in Apr 2024
Response from Megan on 19 Apr 2024
Good afternoon JacobusI trust that you are well.Thank you for the positive rating.We look forward to your next stay with us.Kind regards,Road Lodge CTIA Team

2/10 Terrible

Katherine

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Road Lodge Cape Town International Airport on 22 Apr 2024
Thank you for staying with us and your valued feedback.

6/10 Okay

Sithandile

Liked: Staff & service
Stayed 3 nights in Apr 2024
Response from Megan on 14 Apr 2024
Dear SithandileThank you for taking the time to rate us.Your feedback and rating is highly valuable to us. We look forward to hosting you in the near future.Kind regards,RLCTIA Team

10/10 Excellent

Helena

Liked: Staff & service, property conditions & facilities
Amazingly clean and comfortable room! Exceeded my expectations. Home away from home experience!
Stayed 1 night in Apr 2024
Response from Megan on 14 Apr 2024
Dear HelenaThank you for the positive feedback.We look forward to your next stay with us.Kind regards,RLCTIA Team

4/10 Poor

Vivian

Stayed 1 night in Apr 2024

6/10 Okay

Lacey

Liked: Staff & service, amenities, property conditions & facilities
I've stayed here once before and always appreciated how easy and affordable this place is. However, my pillowcases had mysterious orange-ish stains on them, which was gross. It left me wondering how old the stain was, and why a stainless sheet was not provided. It was quite pronounced, so it's not hard to miss. Besides that, however, it was lovely again. Thank you!
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 10 Apr 2024
Thank you for the feedback, and our sincere apologies. I will have my housekeeping check into this immediately

8/10 Good

Jeff

Everything was great but NEEDS MORE ELECTRICAL PLUG INS
Stayed 2 nights in Apr 2024
Response from Road Lodge Cape Town International Airport on 10 Apr 2024
Thank you for the feedback and for staying with us.

10/10 Excellent

Johann, Uki

Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 22 Apr 2024
Thank you for staying with us and your valued feedback.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. The hotel was very close to the airport, in the morning we could walk to the car rental area to get our car and continue our journey. Really good value for a quick overnight stop.
Stayed 1 night in Mar 2024
Response from Road lodge Cape Town Airport on 30 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I provided what we needed - a nice night's sleep before our flight
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 28 Mar 2024
Thank you for staying with us and the feedback.

8/10 Good

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service
Perfect option for a late night arrival in Cale Town.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 23 Mar 2024
Thank you for teh feedback.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted a place to be able to get to quickly after arriving from the airport so that I could take the rest of the day to sleep after being on a 14 hour flight. The convenience and low cost made this place the perfect option. Plus a $6 breakfast buffet the next morning was the cherry on top. Clean space and nice staff. If you are looking for a vacation experience, this is not for you. The rooms are small. But if all you need is a place to lay your head and quick access to the airport, I recommend. Other reviews mentioned the noise, so I was hesitant to stay here. But for me personally I found it to be very quiet.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Regina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My room did not have any face towels. Came in after a very late flight. I really needed the room to be good. It was cold and the heater did not work. room to be in order
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 14 Mar 2024
Our sincere apologies for the inconvenience caused to you. We have raised the matter with the relevant departments.

8/10 Good

dennis

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and quiet. It was a very convenient location to the airport (walking distance). Rooms should provide more bathroom toiletries- shampoo, conditioner, body wash. I had to ask at the front desk for a hair dryer. Reminder- breakfast ends at 9:00 (not 9:30 as we were told). When we showed up at 9:04, we were refused. But as an overnight stay after a very long day of travel, the hotel did the job just fine.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 14 Mar 2024
Thank you for staying with us. Thank you for the feedback.

8/10 Good

John

Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town Airport on 2 Apr 2024
Thank you for staying with us and the feedback.

8/10 Good

Jacob Harry Hatendi

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient as I wanted to catch an early flight. Staff were welcoming
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 11 Mar 2024
Thank you for the positive feedback

8/10 Good

Kenyon

Liked: Cleanliness, staff & service
First impression was that a 3.5/5 rating is fair. The communal areas are a little run down (old carpets and just a little TLC). However, the room was clean, clean new bedding, comfortable bed and soft puffy pillows gave me a good night sleep, which is rare on my first night anywhere. Reception, dinning area and yard are nicely kept. However there is still this feeling of "incompleteness" (no tv remote, have to use your phone to call reception etc.) compared to higher rated places. I think 3.5 to 4.3/5 is fair and the value for money is very good compared with other places in the same bracket! I will come again. A filter coffee in the dining area will be a good improvement.
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 7 Mar 2024
Thank you for the feedback. All points are duly noted. We are in the process to get quotes the get the carpet replaced. Apologies for no TV remote in the room, this item should be standard with the room.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy shuttle to/from the airport terminal should be included
Stayed 1 night in Mar 2024
Response from Road Lodge Cape Town International Airport on 2 Mar 2024
Good DayThank you for the feedback.

8/10 Good

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to stay over after a long flight or flights that leave early. Safe parking. No lifts but stairs are spacious. Will stay again for the price and location.
Stayed 1 night in Feb 2024
Response from Road Lodge Cape Town International Airport on 28 Feb 2024
Thank you for the positive feedback.

8/10 Good

Mavis

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Road Lodge Cape Town International Airport on 28 Feb 2024
Thank you for the positive feedback.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Road Lodge Cape Town International Airport on 19 Feb 2024
Thank you for the positive feedback.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with the hotel and the price I paid. The common spaces, lobby, restaurant etc are very attractive. Front desk staff was welcoming and efficient. I got the room I had booked. Rooms are small and dated, but very clean. Everything functioned correctly - A/C, hot pot, tv, drapes, sink stopper - that in itself is an accomplishment. A luggage stand was the only thing lacking - the small work desk is the only flat surface in the room so I had to put the suitcase on the floor. The airport is literally across the street. I would stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elsie

Liked: Property conditions & facilities
Very friendly and helpfull staff. The room was clean, very basic and simple and quiet. The lodge does not have a shuttle service. City Hopper service is all you need. Very close to the airport. I will definitely stay here again.
Stayed 1 night in Feb 2024
Response from Hotel Management on 13 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel close to the airport
Perfect place for an overnight stay so close to the airport. We landed late at night so it was great to just get into a fresh clean room and have a good night's sleep. I'd stay again
Stayed 1 night in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Hlengiwe

Stayed 2 nights in Jan 2024
Response from Hotel Management on 8 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for short stay, very close to airport
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 2 Feb 2024
Thank you for your feedback.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 2 Feb 2024
Thank you for your feedback.

8/10 Good

Philippus

Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 2 Feb 2024
Thank you for your feedback.

8/10 Good

DANIEL

Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 2 Feb 2024
Thank you for your feedback.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay with good value for money
We always have a very pleasant stay at airport Road Lodge. They are professional, clean, comfortable and friendly as well as vey helpful. Highly Recommended.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 2 Feb 2024
Thank you for your positive feedback. We look forward to welcoming you back hopefully soon.

8/10 Good

Daryl

Business traveller
Okay.. Hotel is too far and expensive to get there
Was okay. Had to reset the aircon, but otherwise okay. The trip to the hotel was very expensive and won't do it again. (needs better options - people think it's closer than it is.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for your feedback.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the positive feedback.

8/10 Good

Eshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable & convenient for an overnight stay
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the positive feedback.

8/10 Good

David, Wollongong

Travelled with partner
Room was clean but very basic. Good for a stay over for an early flight. Transfer options limited to get back to the airport before 5am in the morning. Overall good value for the price.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for teh feedback.

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Late night taxi to hotel way over priced
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the feedback. We use a 3rd party supplier for transfers and will convey your feedback to them regarding the pricing of the transfers.

10/10 Excellent

Padraig

Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 29 Jan 2024
Thank you for the positive feedback.

8/10 Good

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your feedback.

10/10 Excellent

Claudette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in and out of Cape Town for business and decided to stay close to the airport to facilitate the early departure. Road Lodge was on the doorstep of the airport with a fuel service station next door, which facilitated our filling up before returning hire car. The Road Lodge made our travel simple and easy and it was quiet, clean, comfortable and offered meals.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your positive feedback

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close and convenient to the airport. Room was clean and ready. Staff friendly
Stayed 1 night in Dec 2023
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your positive feedback.

10/10 Excellent

Carol

Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your positive feedback.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and convenient
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for your feedback.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the airport so perfect after a long flight. Really nice and professional staff. Breakfast was also very good.
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for the positive feedback.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for the positive feedback.

10/10 Excellent

LANCE

Stayed 2 nights in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for the positive feedback.

10/10 Excellent

Hlonelikhaya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town on 26 Apr 2024
Thank you for the positive feedback

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for the positive feedback.

10/10 Excellent

Margaret Dorothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Road Lodge Cape Town International Airport on 25 Jan 2024
Thank you for the positive feedback.