Best Western hotels in Capitol - Saratoga Region, New York

"Property was very clean and seems new. Staff was very courteous and efficient. Rooms are nicely appointed though the coffee machine needs an upgrade"

"Very nice stay. "

"Easy check in. Polite and friendly staff. Room was clean and everything on point. Quiet and peaceful weekend. "

"When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last. I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room… About an hour after I entered my room… the receptionist was knocking at my door with the key and a voucher for a free breakfast… The restaurant served up very good omelette the next morning… I ate 2 other meals there and enjoyed them very much… The shuttle service to the airport is 24 hours… and came in handy at 3:30 AM… I had a memorable stay… and recommend this property! "

"Great place!"

"Friendly staff. The staff went above and beyond to guide us on all excursions. We also enjoyed having our breakfast every morning, which was included in the price of our stay."

"Staff very nice and helpful"

"Great in all ways "

"Perfect location for us to attend our event at the Palace Theater. Excellent hotel. "