Carasa Holidays

Lovely hotel, bed very comfortable. Gym small but had everything you would want. Staff really friendly

Didn’t like that the air conditioner temperture was regulated! The room temperture was hot for me and the personal of the hotel didn’t do anything about it! They only responded they couldn’t di anything because temperture is regulated! When i did the reservation that wanst explained anywhere! If im paying for a room a want the room to have a comfortable temperture so i can sleep well! I couldn’t sleep well bexause of the hot room temperature!

Requerimos un cuarto tranquilo, y nos dieron un cuarto con mucha vibración proveniente del ascensor ibicadi en una de lad paredes adyacentes al cuarto. Cuando pedimos cambiar ese cuarto nos dijieron que no habia otro disponible. Finalmente la recepcion nos dio la opcion de otro cuarto mas caro que finalmente tuvimos que aceptar.

This is a nice nh hotel in Santander . The parking was convenient . It’s near a very good restaurant called “El Bonito “ which was recommended by our receptionist. The breakfast buffet was average and was not so good compared tot the other nh hotels though the service here is better . Since this is an nh collection and not an nh cuidad .. the amenities are not very good. I didn’t see a gym in the hotel . The lobby was nice but sparse . But what stands out is the service . I had a small statue of Our Lady of the Pilar about 2 inches in size and was broken . The handyman of the hotel fixed it . I forgot to give him a tip . The reception was also good as the receptionist tipped us the best restaurant in the neighborhood ( their albondigas made out of tuna is the best ) . Though this is not the best among the nh hotels that we stayed at, I still highly recommend this hotel due to its location and proximity to the city center , the Centro Botin ( Santander’s version of the Guggenheim) and its proximity to the beaches .

Todo estuvo de primera. la recamara muy limpia y confortable, el lugar muy bonito y el personal muy atentos y agradables.