Carcans Hotel Guide - Hotels with Spa in Carcans, Nouvelle-Aquitaine

"Great accomodation, breakfast and pool! Perfect for families."

"Considering the price, this was a great value option in the Medoc wine region. The hotel is a little dated but clean and well maintained. The reception staff are great. The only thing that could have improved our stay was having more to do around the hotel with young children. With the outdoor pool out of action we were able to use the indoor pool at lunchtime and dinner time each day but otherwise there wasn't much to do. It would be great for example if they could install some petanque courts and provide the equipment. Also more bikes, we were interested in hiring bikes but someone else had hired them."

"Everything was great thank you for everything "

"Didn't actually get to stay. Arrived after check-in had closed so called the number shown on the notice to get the code to open the safe where we were told the key would be. Was told that I would receive an email instructing what I needed to do and to call back after I had agreed to their policy. Got the email only to find they wanted me to pay a large deposit online which, I was assured, would be refunded when I paid the bill at check out. Phoned back and pointed out that I had already paid so would not need to settle the bill on check out. Was told that this was the process and without paying the deposit, they wouldn't release the key. Ended up having to spend the night in the car."

"Loved everything ,from the staff to the facilities. Food and drinks were great and very affordable."