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ibis Styles Carcassonne La Cité

Property class: 3

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In the heart of Carcassonne, ibis Styles Carcassonne La Cité offers a vibrant retreat with a playground for kids and an arcade/game room for all. Enjoy French cuisine at Le Heaume restaurant, relax by the seasonal outdoor pool or unwind in the garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €99
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(28 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Carcassonne, ibis Styles Carcassonne La Cité is in the city centre. Le Musée de la Torture de Carcassone and School Museum are cultural highlights, and some of the area's landmarks include Château Comtal and Basilica of St. Nazaire and St. Celse. Visit our Carcassonne travel guide
Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne
    Historic Fortified City of Carcassonne
    9 min walk - 0.8 km
  • Château Comtal
    9 min walk - 0.8 km
  • Narbonnaise Gate
    11 min walk - 1.0 km
  • Le Musée de la Torture de Carcassone
    11 min walk - 1.0 km
  • Theatre Jean Deschamps
    12 min walk - 1.1 km

Getting around

  • Carcassonne Station
    7 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Restaurants

  • Bar Restaurant le Sénéchal
    10 min walk
  • Comte Roger
    11 min walk
  • Le Marcou
    9 min walk
  • La Taverne du Chateau
    10 min walk
  • Maison du Cassoulet
    10 min walk

About this property

ibis Styles Carcassonne La Cité

Family-friendly hotel in the city centre
At ibis Styles Carcassonne La Cité, you can look forward to a terrace, a bar and a gym. The on-site French cuisine restaurant, Le Heaume, offers breakfast, dinner and a poolside location. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and an electric car charging station
  • A table football, smoke-free property and 1 meeting room
Room features
All 60 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, cots/infant beds and heating

Awards and affiliations

Eco-certified property
This property participates in the FairMoove and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Things to do

  • Bicycle rentals
  • Foosball table
  • Games
  • Gym
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (90 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from May 7 2026 to May 7 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 5.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Styles Carcassonne La Cité have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from October 1 until May 31.

How much does it cost to stay at ibis Styles Carcassonne La Cité?

As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at ibis Styles Carcassonne La Cité on 17 May 2026 start from €99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Styles Carcassonne La Cité pet-friendly?

Yes, ibis Styles Carcassonne La Cité allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at ibis Styles Carcassonne La Cité?

Self-parking is free at this property.

What time is check-in at ibis Styles Carcassonne La Cité?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at ibis Styles Carcassonne La Cité?

Checkout is at 11:00 AM.

Where is ibis Styles Carcassonne La Cité located?

This family-friendly Carcassonne hotel is located in the historical district, within a 10-minute walk of Basilica of Saint-Nazaire, Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone. Château Comtal and Narbonnaise Gate are also within 10 minutes.

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Reviews

ibis Styles Carcassonne La Cité Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 429 out of 800 reviews
Rating 8 - Good. 306 out of 800 reviews
Rating 6 - Okay. 49 out of 800 reviews
Rating 4 - Poor. 9 out of 800 reviews
Rating 2 - Terrible. 7 out of 800 reviews

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff. Great location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities
The room was very large which was great, but a tad worn. the decor was fun. The night desk staff person was very welcoming and a delight. There is a lovely cat outside. Parking onsite was convenient and the walkable location to La Cite was perfect!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff made the stay enjoyable
Stayed 1 night in May 2025
Verified

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel was fantastic facilities were well kept and maintained to a high standard. Really enjoyed the theming of the hotel in a medieval style it was a great touch. Staff were really friendly and were always happy to help.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

rt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for kids very near old city. Great breakfast
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Carcassonne

Great hotel, good basic breakfast, five mins walk to medieval city.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel

The whole family had a great stay at this hotel, the rooms, pool and dining area were all spotless and the staff went out of their way to help whenever we had a question or a problem. My partner and I kept remarking how hard everyone was working, but still the staff were always friendly and helpful.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great clean pool. Good breakfast. Clean room. Allows dogs. Perfect for us.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at a great location

Good hotel with a great location, Friendly staff, very good parking (secure) and an OK breakfast. The room was big and suites us well traveling 3 persons and a labrador. The bed was big and comfortable. New shower and bathroom. Just a 10 min walk to the Carcassonne old city. Can recommend it.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Cité but quiet too

Ideally situated hotel, a 7 minute flat walk to the Cité along a quiet road. Hotel is quirkily decorated to reflect Carcassonne's history and is very comfortable and quiet. They serve food in the evenings, although the night we decided to eat there the restaurant was closed due to a private booking and we had to get taxis to/from the city centre.... Breakfast is good with plenty of choices and eat inside or out on the terrace, got a well stocked bar that wasn't that expensive too. All in all a great hotel for visiting the Cité
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jeri

Liked: Cleanliness, property conditions & facilities
Place was fantastic. Location beautiful. View excellent. Owner can seem brusque but he’s a teddy bear. Spa is extra charges so we didn’t take advantage of.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel near Carcassone-Cite Medievale

Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy walking distance into Carcassonne centre.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Brendan

Liked: Staff & service
Disliked: Property conditions & facilities
Decent 2-3 star hotel on the outskirts of the city but only a 10 min walk to the Medieval city. Staff were this hotels greatest asset. Building is tired and decorated by a person that clearly didn't know when to stop the Medieval theme. Main road into the city .... not pleasant, in fact run-down.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The room was castle themed so the kids loved it. The staff were really helpful and kind.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

BRIGITTE

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and friendly. Pool was so nice and refreshing since it was practically 100 degrees f. We ate dinner at the hotel and it was easy and very good. We were glad too since up in the Cité there's no AC and all outdoor seating. Rooms very clean! And the included breakfast with the fresh OJ machine is so yummy! Private safe parking with lots of shade a plus too!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Convenient location. Good value for money. Good buffet breakfast. Restaurant should be open every evening. I was disappointed it was closed on Sunday evening. Breakfast was busy (which was expected) however, if you introduce a system whereby guests can clear their own trays this would free up tables quicker.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for short visit to old town Carcassonne

Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent 3* hotel.

A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Barbara Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have just returned from a three night stay at this hotel and was very pleased with it. The staff were extremely friendly and welcoming, happy to assist in any way. Every staff member that I spoke to had fluent English, which was appreciated. I did not have a car myself but I could always see plenty of available spaces in the car park. The hotel surrounding area is quiet and felt quite safe for me, as a female walking around alone. It took me about 15 minutes to walk to the medieval city from the hotel, at an easy stroll pace. It is possible to walk to the more modern part of the city from the hotel, I did this once, but I mostly found it easier to get the number 2 bus which stops just by the hotel. Food at the hotel was very good. Breakfast included a range of various pastries, cereals, yogurts, cooked meats and cheeses. There were no hot options, but a toaster was available for guest use, also a machine for cooking eggs. I also had evening meal at the hotel, which was very tasty and reasonably priced - 27 Euros inc. tax for two courses. So to summarise, I would highly recommend this hotel.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Check in and staff fantastic , 5* . Room ok , but shortage of pillows meant I personally didn’t sleep great , but bed comfortable. Room space tight , not sure what the straw stools are for , change them , and the bed table isn’t good … Room needs a fridge and AC looked at . Pool is ok , beds great but 2 umbrellas fought over by people up and saving all day coming only for 1 hour 😡 that’s disrespectful of guests but 2 isn’t enough . 2 euros to hire towels that are tea towel size , pathetic really ! Breakfast good , fresh orange juice maker always broken , probably overworked or kids ! Selection choice good , and tasty but chaos , poorly set out in a row , means queue upon queue , sections would work better .. Parking great , location is good for medieval city .
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel to visit an amazing place

Clean hotel, nice pool, reasonably priced, very welcoming and helpful staff, 5 min walk to the medieval cité and 15 min walk to the centre with shops, cafes, etc. Our room was big enough, quiet and even looked into the ramparts - spent a couple of days from our 7 night stay at the hotel and next time I go back, I will definitely stay here again. If I had to make one suggestion to the hotel, it would be to put at least one vegetarian dish on the menu. The whole area may be big meat eaters, but that doesn’t mean every visitor is. In fact, if you are veggie then you will struggle here for options generally (can recommend Le Cachotier which is probably the only restaurant in Carcassonne with a vegan menu)
Stayed 7 nights in Sep 2023