Carcelen Holidays

It is very well located, and the attention is pretty good, however the beds and pillows are a little too hard to rest well. Breakfast is good, but it could have a little more protein options to make it more complete likes eggs.

The property itself isn’t bad considering is a very old building, everything was clean and we liked that, however the musty smell coming out from the kitchen’s faucet was really bad!! Contaminated the whole apartment plus the humidity is not a good match, the a/c (split) it doesn’t help at all, I think it needs a new filter or at least some repair because after we turned on I started sneezing like crazy… Overall is not that bad if you planned stay for a day (like we did) but for longer than that I’m not sure if you gonna enjoy your stay, without mention there’s not elevator and the stairs are really dark. Good thing you have a very close parking spot just crossing the street at the arenas hotel and the view from the balcony to the beach is really nice we loved that

We stayed at this hotel for one night, and I can honestly say that among all the hotels we stayed at during our 12-day trip from Portugal to Spain, this was one of the few that truly met 4-star hotel standards. The room was a good size for four people, and the room facilities were fully in line with what you would expect from a quality hotel. The staff were professional and helpful; we arrived late at night and received great assistance. The hotel has a very good restaurant. In addition to the breakfast buffet, you could also order freshly prepared items for breakfast, which was a nice touch. The hotel also has parking—although it is a bit expensive. Overall, it was a very good hotel, especially in terms of breakfast quality, room size, and cleanliness.

Everything about the service was very good. Staff were fantastic. The room had some small flaws; bedroom door scrapped across the floor and the door frame mounding was falling off and shower stall leaked over the bathroom floor. Location was far from the center of town, but with a car rental, this was a GREAT location. We had easy access to main roads. Metro station was near by. We felt like we had a local experience in this neighborhood and liked it a lot.

The rooms were clean, staff were friendly and helpful and the hotel is well situated above a shopping centre with convenient access to various stores and restaurants.