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"Stay was relaxing. Staffs are very friendly and helpful especially Angel who is very accommodating "

"The rooms and overall property feel outdated, though we will say the kids had a great time, which was a plus. Unfortunately, there seemed to be quite a bit of miscommunication among the front desk staff. On multiple occasions, we received completely different answers depending on who we spoke with, which made the experience frustrating and confusing. The grounds could also be better maintained. There were ants in our room, and the patio furniture was dirty, so we weren’t able to enjoy that space. Additionally, the strong Glade plug-ins triggered our allergies, which made our stay less comfortable. The room itself was also lacking basic seating, there were no chairs available, only the beds. Overall, the property gives more of an outdated boutique feel. If you’re looking for a high-end, luxurious getaway, this isn’t the place. We had hoped for more, especially for the price we paid. This was our first time visiting the property and will likely be our last. We had seen mixed reviews beforehand but decided to experience it for ourselves. That said, we do appreciate the potential of the space and hope improvements can be made to create a more consistent and comfortable experience for future guests."

"Staff was pleasant and attentive and our room was cleaned daily and very well I might add. Overall, a decent value. "

"If you have young kids, this is the place for you. The pool is so warm and the slides are great for the kids. They had great food and drinks at The Pelican’s Bay by the pool. The bed was comfy but the pull out bed from the couch was not. Thankfully , my kids didn’t mind it. The staff was very kind. Overall, I would stay again. "

"Find a better option. This place was understaffed. Our room was dirty when we checked in. There is only one restaurant on site and it is terrible. The kids had fun at the pool but there was only one person watching the entire pool. "

"The bed was uncomfortable and the air conditioning was loud you couldn't hear the T.V."

"It would be nice to have complimentary coffee and water in the lobby"

"The light that there was security monitoring the parking lot. It felt safe. There staff were nice and explained everything the place felt a little outdated, but the beds were comfortable also liked the room with the snack machines"

"This place needed an update 30 years ago. "