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Reviews of The Lion

4 out of 5
The Lion
41 Broad St, Pontypool, Wales

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 72 reviews" "
Rating 8 - Good. 32 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for access to local paraglider sites. Awesome breakfast. Rea coffee
Stayed 1 night in Apr 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Staff & service
Room was clean but some attention to detail needed. Curtain pole fell down on opening curtains. Shower tray overflowed. Limited space around overlarge sink. Nowhere to put wash bag when in use. Bed comfy. Room quiet.
Stayed 1 night in Jan 2024

8/10 Good

Paul

Business traveller
Liked: Property conditions & facilities, room comfort
Always a pleasure to stay there
Stayed 1 night in Jan 2024

8/10 Good

Paul

Stayed 3 nights in Jan 2024

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, food drink, room, shower, and awesome bteakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Lenten

Stayed 1 night in Jan 2024

8/10 Good

Paul

Business traveller
Liked: Property conditions & facilities, room comfort
Can't fault anything
Stayed 1 night in Dec 2023

10/10 Excellent

Sheryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very quick and easy check in and out. Had an evening meal which was excellent. Good breakfast. Comfortable beds with nice selection of toiletries. Enjoyed our stay
Stayed 1 night in Dec 2023

8/10 Good

Paul

Stayed 2 nights in Dec 2023

8/10 Good

Paul

Stayed 1 night in Nov 2023

10/10 Excellent

Len

Stayed 2 nights in Oct 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff
One of our party came down with Covid. The entire hotel staff has been gracious and extremely accommodating as we had to extend our stay. Can’t imagine a more welcoming place to be. The rooms are basic but comfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great reception shown to room, comfortable bed nicely furnished with deck to work at. Good shower and fantastic service at breakfast. What more could you need!
Stayed 2 nights in Oct 2023

6/10 Okay

john

Travelled with partner
Food in restaurant was fine. Our problems were with the room allocated. We were in the loft area so there was limited head height which was a problem getting in and out of bedroom. The bathroom was spacious but had a tiny sink with a tap which fitted over half the depth of the sink so utilising the sink was difficult for an adult.
Stayed 1 night in Sep 2023

10/10 Excellent

G

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Real Gem
The place may not look much when you turn up but it provided one of my more pleasant stays on the road. The room was finished to a good spec and the bed was so very comfortable affording one of the best night's sleeps I have had away from home. I had shops within walking distance and parking was convenient. The real star of the stay was the breakfast which is included. The ingredients were of a very high quality and you can tell they were sourced locally with the bacon being the standout. Service provided was great and I was found a fan on request. Would highly recommend staying here if you are in the area.
Stayed 1 night in Sep 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, room comfort
The Lion Blaenavon.
We have had better, but we would go back because its central to where we like to go. The staff were very good and the room was clean but we were very disappointed with breakfast. I was given toast completely burnt on one side, not toasted the other. The cook and server must have seen this. One day the fried tomato tasted bad. One day the sausages were pink in the middle. After asking, we were given extra toast. which came on the breakfast plate .therefore soggy. We were not offered butter and marmalade to go on it. The tea was very week and only given one tea bag each.So i supplied my own. One day they had no orange juice even though co op was just down the road. The room was dark with dark wallpaper. Very small TV high up to give you neck ache. The toilet seat was hanging by a thread, as was the bath tap. The town is interesting. but most shops closed, unloved and dirty. boys doing wheelies on motorbikes with no numberplates. Lovely people in the Musium, shops. Iron Works. and Big Pit .
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Stayed 2 nights in Jul 2023

6/10 Okay

Connor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Quaint but dirty
Quaint location. Our room had not been thoroughly cleaned (ex. dirt in the carpet, hair and dust all over the chair and desk). The breakfast was very nice, but not enough to overlook the dirtiness of the room. Not entirely sure why it is rated as a 4-star hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, friendly hotel with excellent food.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023

8/10 Good

Veronica

Stayed 1 night in Jun 2023

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2023

8/10 Good

Ritu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, charming little building with modern touches. Friendly staff.
Stayed 1 night in Apr 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place ideal for what we needed. Really good breakfast.
Stayed 1 night in Dec 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Excellent
Always a pleasure staying here. Clean, comfortable with friendly and helpful staff. Never any noise at night and the bedrooms are well appointed. Breakfast is always fantastic with quality produce.
Stayed 1 night in Sep 2022

4/10 Poor

Tina

Travelled with family
Disliked: Room comfort
Disappointing
I was bittern on .y ankle within 5 minutes of entering room so put socks on the blackout curtains were rubbish i coulnt sleep after 5.10 am it said aircon not in my room it said sound proof oh my god the noise was terrible the breakfast looked nice but unedible mushrooms full of fat deep friedci think bacon tough dry cookedxandxreheated i think the sausage salty and again luke warm amd im sure re heatedegg not properly cooked tomatoe luke warm very disapointing will mot be returning a waste of my hard earned money no one even asked why i left most of my breakfast why would you serve such disgusting food i payed for it so should have been cooked fresh i dont know if dogs stay in the room we had but if uour bitten on ankles its usually flees the room and bath room looked nice also if you get up to use loo in the night the very bright light comes on automatically which wakes you up i was so tried had a 3hr drive home with not much sleep
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No air con
The write up states air con but there isn’t any. This was a huge part of our decision to stay here so very disappointing as it’s 29 degrees outside. Also it states water in the room, robes and black out blinds. We didn’t have these either. Plus no WiFi code anywhere to be found. So disappointing as this is a nice little pub with rooms. We had our evening meal and breakfast here and the food is exceptional. Be honest about what you offer, don’t over promise and underdeliver
Stayed 1 night in Jul 2022

8/10 Good

Brett

Stayed 1 night in Jun 2022

6/10 Okay

Nita

Stayed 1 night in May 2022

10/10 Excellent

Beckie

Stayed 1 night in May 2022

8/10 Good

Caroline

Business traveller
Liked: Property conditions & facilities, room comfort
I would stay again
Plenty of parking in free car parks or on the road directly outside. Staff were ok, you have to check in at the bar which was very busy when I arrived. I struggled with 2 bags, a very wet coat and an umbrella but no offer to help me carry anything. She pointed me in the direction of my room. It would of been nice if she’d helped me with the doors. As I was soaked from the rain I got straight in the lovely, spacious, modern, warm shower. When getting out and sitting on the bed I discovered my tv had no signal and there was no WiFi code in the room either. Also no phone to ring down and ask. As I wasn’t going to get dressed and dry my hair to walk into a very busy bar I had to spend my evening with neither. Lots of tea, coffee and shortbread in the room. The bed was soooo comfortable, and even though my room overlooked the road it was perfectly quiet. No blackout curtains or air con which were both stated but luckily I didn’t need either. Most of the room was spotless however the headboard and lamp were thick with dust. Breakfast was delightful, freshly cooked, great sausages, best scrambled egg I’ve had in a hotel. Cereal was available too. With a couple of minor improvements it could be excellent. I would stay again.
Stayed 1 night in May 2022

10/10 Excellent

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service and great food will definitely use again
Stayed 1 night in Jan 2022

6/10 Okay

Marek

Business traveller
Liked: Staff & service, property conditions & facilities
Fine Foods
Stay was ok. Room seemed small for price, heating didn’t seem to work but found an electric heater and the TV had no signal. Breakfast was really good and a decent portion to set you up for the day.
Stayed 1 night in Jan 2022

8/10 Good

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay at this hotel. Friendly Staff and clean well appointed room. I will certainly go back to stay again. Breakfast was delicious. Thanks
Stayed 1 night in Dec 2021

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Neil, Althorne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. Good food. Small but comfortable rooms
Stayed 3 nights in Sep 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A small friendly hotel with good food
The food and service was very good. We were in a loft coversion, very well finished but it had limitations, otherwise I would have given it 5 stars. We were pleasantly surprised with scenic high moors above the town crossing over from Abergavenny.
Stayed 1 night in Aug 2021

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

6/10 Okay

Paul

Was ok.
Comfortable enough hotel. Food was decent and facilities reasonable. Could do with some attention to customer service. Room was not cleaned when originally requested. Staff were pleasant and efficent enough without being overly welcoming.
Stayed 3 nights in Sep 2020

8/10 Good

Mark

Business traveller
Liked: Staff & service
Room was a little tired. However was ok for a one night stay. Friendly staff and food was good. Breakfast was limited but freshly cooked.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020