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Hotel Caribe by Faranda Grand, a member of Radisson Individuals

5.0 star property
Travelers relax on the striking black sand beach or cool off in the pool at this Caribbean retreat, where four restaurants serve international cuisine.

Choose dates to view prices

Hotel Caribe by Faranda Grand on Bocagrande Beach offers a full Caribbean experience. Enjoy breakfast, beachfront dining, a swim-up bar, and spa treatments. The well-maintained pool and helpful staff consistently earn high marks from guests.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
The current price is €169
21 Jan - 22 Jan

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (City or Courtyard View)

Room, 2 Double Beds (City or Courtyard View)

Room, 2 Double Beds (City or Courtyard View)

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City or Garden View)

Room, 1 King Bed, Non Smoking (City or Garden View)

Room, 1 King Bed, Non Smoking (City or Garden View)

8.0 out of 10
Very good
(19 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

Premium Room, 2 Queen Beds, Non Smoking (City or Garden View)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

Premium Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 69 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
  • 89 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 89 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking, Ocean View

Premium Suite, 1 Bedroom, Non Smoking, Ocean View

Premium Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Premium bedding
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 5
  • 1 King Bed and 3 Single Beds

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About the area

Located near the beach, Hotel Caribe by Faranda Grand, a member of Radisson Individuals is in Bocagrande, a neighbourhood in Cartagena. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Playa Manzanillo. Centro Comercial Nao and Cartagena de Indias Convention Center are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Cartagena travel guideOpens in a new window
Map
Carrera 1a No 2-87, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Centro Comercial Nao - 3 min walk - 0.3 km
  • Rio Cartagena Casino - 5 min walk - 0.4 km
  • El Laguito Beach - 6 min walk - 0.6 km
  • Castillo Grande Beach - 11 min walk - 1.0 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 21 min drive

Restaurants

  • ‪Pool Bar Intercontinental - ‬4 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬3 min walk
  • ‪Arepas Pues - ‬2 min walk
  • ‪Restaurante Oh Caribe - ‬3 min walk
  • ‪Terraza Licotodo - ‬1 min walk

About this property

Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Luxury family-friendly hotel near Bocagrande Beach
Located close to Centro Comercial Nao and Cartagena de Indias Convention Center, Hotel Caribe by Faranda Grand, a member of Radisson Individuals provides free full breakfast, 2 poolside bars and a swim-up bar. With beachfront dining, a beach bar and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, reflexology and a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and an art gallery on-site.
Other perks include:
  • 3 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and 9 meeting rooms
  • Beach towels, a gift shop and concierge services
  • Guest reviews speak highly of the breakfast, pool and helpful staff
Room features
All 363 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as heated floors and laptop-compatible safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Rainfall showers, free toiletries and hairdryers
  • 40-inch HDTVs with cable channels
  • Wardrobes/cupboards, heated floors and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • India Catalina Restaurant
  • Karibukay Sushi Bar
  • Oh Caribe! Restaurant
  • Pedro Heredia Restaurant

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Games
  • Health club
  • Mini golf
  • Music library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,444 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Built in 1945
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (one way)
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number RNT 4253
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Caribe Cartagena
Caribe Hotel
Hotel Caribe Faranda Cartagena
Hotel Caribe Cartagena
Caribe Hotel Cartagena
Hotel Caribe Faranda
Caribe Faranda Cartagena
Caribe Faranda
Hotel Caribe by Faranda Grand
Hotel Caribe by Faranda Grand a member of Radisson Individuals

Frequently asked questions

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM to 8:00 PM.

How much does it cost to stay at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Caribe by Faranda Grand, a member of Radisson Individuals on 21 Jan 2026 start from €168.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Caribe by Faranda Grand, a member of Radisson Individuals pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Caribe by Faranda Grand, a member of Radisson Individuals?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Caribe by Faranda Grand, a member of Radisson Individuals provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Hotel Caribe by Faranda Grand, a member of Radisson Individuals located?

Offering direct access to the beach, this Bocagrande hotel is within a 5-minute walk of Bocagrande Beach and Centro Comercial Nao. Clock Tower and Cartagena de Indias Convention Center are also within 3 mi (5 km).

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Reviews

Hotel Caribe by Faranda Grand, a member of Radisson Individuals Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Staff is helpful and kind.
Stayed 1 night in Jan 2026

8/10 Good

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
Room was big and spacious I had booked an ocean view room but window was very much dirty overall it was good
Stayed 6 nights in Jan 2026

8/10 Good

Luis

The staff was great. Staff was always friendly and courteous.
Stayed 6 nights in Nov 2025

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and organized. Staff was friendly and responsive. The food was on point, tasty.
Stayed 8 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
The hotel grounds are absolutely gorgeous with a massive swimming pool (along with kids pool and multiple spas). Staff were very friendly and helpful. Breakfast is amazing. We absolutely loved our stay here and the kids didnt want to leave. A few minor issues with the room, bit they were fixed immediately by the feiendly and efficiebt staff.
Stayed 5 nights in Dec 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious. The property and rooms were very clean. Staff were very attentive and helpful. I would definitely stay here again. Shoutouts to Ricky he was very helpful and had patience.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kathrin Anna

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect! Wonderful location and gardens with very friendly and helpful staff and super clean!! 100% recomendable! Had some very pleasant holidays! Thank you!
Stayed 7 nights in Nov 2025

10/10 Excellent

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
We come each year. This year we appreciated the new gym and pool. We thought the breakfasts were better this year with some new vegetables and always a meat option. However, internet seemed much slower this year.
Stayed 11 nights in Dec 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a family meeting.
Stayed 2 nights in Sep 2025

10/10 Excellent

jimmie

Liked: Cleanliness, amenities, property conditions & facilities
The Caribe Hotel is one of my favorite hotels to stay in. The staff is so gracious, nice and accommodating. The hotel has a nostalgia that's unmatched. The hotel grounds are well kept and provide many amenities. The breakfast buffet is always delicious. I highly recommend the Caribe Hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, staff, beach View.
Stayed 1 night in Sep 2025

4/10 Poor

Hugo Armando

Liked: Cleanliness, property conditions & facilities
Not really good customer service
Stayed 3 nights in Jan 2026

8/10 Good

Juan Manuel

Liked: Cleanliness, amenities
The reason for was clean and the pleasant but a couple of things were off. The toilet seat wasn’t properly fastened, and there was no hot water in the first shower I took. The staff was great and so was the hotel grounds, from the pool to the gardens.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anushka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious. The staff were friendly and kind. Love this hotel, the beach was right across the street and walking distance from many restaurants and shopping stores.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and extra clean. The staff is super friendly. Breakfast, which was included, was amazing. The property itself is gorgeous. Plenty of pools and outdoor space so you never feel over crowed. Overall i would stay again in a heartbeat.
Stayed 4 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are very kind and accommodating. Their restaurant service and facilities were great, but the food itself was ok. The beach has a ton of vendors that are walking around trying to sell things to tourists. It doesn’t exactly make for a peaceful beach experience, but there is great access just across the street.
Stayed 4 nights in Oct 2025

10/10 Excellent

Gustavo Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was impeccable. Even though they have wild life living on the property they take extra care to ensure that it is clean The pool area was spectacular. Breakfast buffet was amazing, all the food was great. Really enjoyed our stay in this hotel. The rooms were clean and spacious, the beds were comfortable. We had an amazing time.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
We loved our time there. The food and service were fantastic.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive. Room was very clean and the property is well located with proximity to the walled city. Beautiful pool, and right across from the beach with a private beach area
Stayed 5 nights in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with fantastic amenices and the best staff ever.
Stayed 3 nights in May 2025

6/10 Okay

Ivonne Molina

Liked: Cleanliness, property conditions & facilities
Pros: Great hotel and setting! Enjoyed the spacious, clean rooms and the surrounding wild animals and exotic birds—a truly unique experience. Cons: Service is extremely slow everywhere (restaurant, bar, pool, check-in). Food was okay. Warning: Do NOT rely on the "Welcome Drink" voucher. Despite what the voucher says, staff claimed it was only for a specific premade drink and refused to honor it for simple non-alcoholic beverages like a coke for my son. Despite asking for the supervisor nobody came and the bartender just shrugged when we asked. Always ask for prices and confirm services BEFORE ordering. (Note: you Pay a third party for beach chairs closer to the water which is something we didn’t know)
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel perfect for families. We loved how nice and friendly all the staff were and the common areas, Gardens, restaurants and pools nice and clean. However the room we stood was a little outdated and the bath tub in the bathroom was very high making it very difficult for kids and dangerous to go in and out. Overall we enjoyed our stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

ANDRES FELIPE

Liked: Cleanliness, amenities, property conditions & facilities
Well, staff was amazing. Place is the best. Thank you.
Stayed 4 nights in Jun 2025

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay was even better. Additional pool and jacuzzi were added. Main Olympic pool is outstanding. Beautifully maintained spacious gardens. Professional and friendly service throughout the property.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, awesome gym and amenities. The breakfast was amazing.
Stayed 5 nights in Feb 2025