Cartagena Walled City Hotel Guide - Luxury Hotels in Cartagena Walled City, Cartagena

"From the moment we walked through the doors of Bastión Luxury Hotel, we were treated with such warmth and kindness that it felt like coming home. Every single person we encountered—from the bellboys, reception, and restaurant staff to room service—went above and beyond to make our stay special. What meant the most to me was how much love and care they showed my wife and my son. They weren’t just welcoming us as guests, they made us feel like family. Whether it was a friendly smile, remembering little details, or simply making sure we were always comfortable, their attention and thoughtfulness touched us deeply. Cartagena is beautiful on its own, but the people at Bastión Luxury Hotel are what truly made our trip unforgettable. We left with full hearts, grateful for the memories we made and the kindness we experienced. This is not just a hotel—it’s a place where you feel seen, cared for, and truly at home."

"We loved, loved, loved our stay at the Charlston Santa Teresa in Cartagena. We were greeted with elegance, cleanliness, and very friendly and honest staff, who were professional by the highest standards, and also looked out for our well being and safety. And that is something that no money can buy! Beyond that, there are the usual amenities like a gym, a pool, a nice restaurant, magnificent views (granite baths, beach proximity and city center not included - NOT kidding). The breakfast, too, was out of this world!"

"Great experience staying at this hotel. Everyone was very kind. The hotel was clean and quiet. Amazing views. It’s very romantic vibes. "

"Good"

"The staff was very warm, welcoming and professional. The room and facilities are very nice, but we had a few issues with plumbing fixture in the bathroom and water pressure. Other than those issues, everything was excellent. Rooms were maintained well during visit. The hotel restaurants (Jardin and 1612) and bar onsite were excellent. Great stay overall and I do recommend."

"This hotel is super clean. The staff is super friendly. It was my friend’s birthday and the staff went up the room with a cake and sang Happy birthday. That was a very nice surprise! The hotel is close to everything. The pool area is well kept and is a vibe. Is great after walking around in the Cartagena heat. I would recommend this hotel to friends and family. 10/10 "