Trujillo Hotel Guide - Casa de Mayorazgo de Facala hotels in Trujillo, Peru.

"Staff was very helpfull"

"Excellent customer service. Great staff. Convenience location."

"Everything was "

"Excellent Staff!"

"Very friendly helpful staff, good breakfast, comfortable bed, and good value for money. I would go back again."

"Firstly, it is so difficult to make a complain directly to Hotels.Com. Yesterday around 18:00 I went to check in at the hotel. For the price of USD130 I was expecting a decent hotel but when I came, I realize it was a small building and the worst was that the main entrance (glass door) was closed and locked and was not possible to get in. I was forced to find a room at a nearby hotel COSTA DEL SOL where I paid USD100 for a superior room with king size bed. The price charged by CHIMOR hotel is a skam and Hotels.Com should check better these things. I trusted your application and simply booked the most expensive hotel presented. However I could not even get there. I used a chat in your App to submit my claim yesterday but not sure if you got it. In any case. I expect to be refunded for this "

"The staff was very friendly and helpful. The room was clean and the breakfast buffet was delicious."

"Most of the staff were friendly and respectful from check in to check out . The hotel was Well kept as most hiltons abroad are . The manager is doing a good job at running this hotel. I didnt find any thing wrong with my stay here . "

"Smooth process at check in and clean rooms"