Casco Antiguo Holidays

The staff are so pleasant and helpful. Very centrally located just a couple of blocks from the main Plaza, bus line and train station.

The hotel grounds and general location exceeded expectations. The beach was such an added bonus because it’s cleaned daily and the sand and sea is great. The best attribute was the staff. Not a single unpleasant person. Everyone happy, attentive and conscientious. The negatives were that the hotel and numerous buildings and consequently feels like 3 hotels in one. The tower in the photos and then buildings around the perimeter, which I hadn’t appreciated before arrival which means there were many more holiday makers than expected. Logistically though the high quality and hard working staff ensured the consistency of good service. RUI could have also given the entertainment staff more time off which would have improved the diversity of the entertainment schedule too. For example there could have been a range of external entertainment included such as tributes and Spanish dancing rather then the same entertainment staff presenting every night albeit with enthusiasm

Lovely clean, quiet and relaxed location. Staff were lovely and very helpful.

A special thanks to Aziz at the check in very helpful and friendly service The only issue with the hotel was the pools too busy and no service at the pool The food very basic no taste Otherwise it was good trip

Welcoming staff; easy check in. 3 min walk to the beach. Close to lift /elevator to reach centre town and train. Restaurant known for his Pizza oven. Singer /entertainer twice a week at dinner time. Booked 3 nights in a basic room and everything was basic ; moderate mattress, etc. Then upgraded and got a much better quality room and in a different section of the Hostal. Noise travels well with young family and late arriving partiers. Overall, clean , good value and great location. Francine &John