Cassa de la Selva Hotels

"Title: Blood stains in bathroom + forced to wait until 7pm – No refund"Hotel website says check-in at 2pm. We arrived at 2:30pm but were not allowed into the room until 7pm (over 4 hours later). When we finally entered, the triple room was dirty with visible blood stains in the bathroom. Photos attached.They only offered a double room instead of fixing the problem, so we left immediately. Now they refuse to refund us. Terrible hygiene, poor organization, and bad customer service. Do not recommend this hotel at all." "

"Modern hotel only 7 minute walk from old part of the city. Lots of shopping and restaurants nearby."

"Very central "

"The hotel itself was nice although parking can be ridiculous. We asked to upgrade from our corner room with a parking lot view to a room with a sea view and were told they were full. I felt like because we booked through a secondary source and had our dog with us- we were denied. The rooms themselves were very different. Our room was relatively dark, small, and cramped while the room next to ours overlooking the water was spacious and filled with light. Breakfast would benefit from some heated dishes or lamps to keep food warm. We chose the hotel because of its proximity to belladonna cove which is supposed to be dog friendly-it is not officially but many people do have their dogs with them on the beach. Otherwise, the property is lovely and the location is nice."

"From arrival and all staff, and restaurant , excellent over night stop. Room was immaculate. "

"No AC during this months only heater and if you have to open the windows you will hear everything from the outside trash collectors, people shouting and partying or even cars! "

"Basic Room. No coffee or tea brewing supplies in the room. Toiletries are basic. "

"Excellent stay, very helpful staff great value for money, "

"Breakfast was fresh "