Castelnau-le-Lez Holidays

Room excellent, service v good, breakfast mediocre, location excellent.

Room was very well designed for sleeping. Nice and clean with very functional bathroom. Staff was very helpful, efficient and friendly.

The room was basic but adequate for a short stay. It was very centre to many attractions in the old city. Did not have much interaction with staff. Had an incident in the middle of the night 3 am. A guest went rampaging through the hotel screaming like a bat out of hell banging on bedroom doors with such force there is damage. We were terrified to leave our room and at one point I was about to scream out of the bedroom window. There was no night attendant in the hotel and therefore no one to address this problem. Fortunately the police arrived and everything quietened but we did not want to go back to sleep for fear it would start again. We reported problem to staff in morning and although apologies no real explanation for the terror we suffered. Would not recommend or use hotel again

Great location next to the plaza. Close to the citadel and all the attractions. Stairs are small and twisted but thankfully for the elevator. Room was small but comfortable. We didn’t get breakfast there but in a local bakery instead. Staff was very helpful.

Every thing was wonderful. The rooms were clean and breakfast was great. A good variety of selections. Hotel was easy to find and a convient location to be able to visit all of the sights within walking distance.