Castilblanco de los Arroyos Holidays

Glad the helpful receptionist pointed out we had paid twice, once through Expedia, and once direct to hotel as requested by them in email prior to arrival. This appears a common occurrence, and should be rectified so is not repeated, thanks.

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

Very nice hotel, clean location is just perfect.

I got a different room than I booked. After my intervention, the room was changed to the corresponding reservation. Parking was safe. Room was clean.

The location was perfect. There were so many cafes and restaurants less than a 5 minute walk away. There was a bar right across the stress that quiets down around midnight. The staff were so friendly and helpful here and the housekeeping was extremely thorough and cleaned every single day and replaced all the towels. There is a mini fridge, AC/heat fan with a remote, and windows that open which were all a huge plus for me. I would recommend this place to a friend for sure.