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Hotel de Castro

3.5 star property
Hotel in Castro with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Hotel de Castro

View from room
Interior
Interior entrance
Interior
Spa
Hotel de Castro offers a warm welcome with practical comforts. Enjoy a hearty breakfast buffet, rejuvenating spa massages, and leisurely swims in the indoor pool. The garden provides a peaceful retreat, while free in-room WiFi and luggage storage add essential convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • Breakfast included
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 28 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Double Beds
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About the area

Map
Chacabuco 202, Castro, de Los Lagos, 5700271

What's nearby

  • Church of San Francisco - 3 min walk - 0.3 km
  • Lillo Handicraft and Market Fair - 5 min walk - 0.4 km
  • Plaza de Armas - 8 min walk - 0.7 km
  • MAM Chiloé - 2 min drive - 1.7 km
  • Tongoy Beach - 32 min drive - 22.5 km

Restaurants

  • ‪La Brújula del Cuerpo - ‬5 min walk
  • ‪Al Estilo Chef Marce Gastronomia Peruana Fusion - ‬2 min walk
  • ‪Descarriada - ‬3 min walk
  • ‪la oveja descarriada - ‬4 min walk
  • ‪Restaurante Palafito Uno - ‬4 min walk

About this property

Hotel de Castro

Property highlights
At Hotel de Castro, you can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), meeting rooms and luggage storage
  • A banquet hall, concierge services and tour/ticket information
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi and safes, as well as sound-insulated walls and minibars.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hosteria De Castro Hotel Spa
Hosteria De Castro Spa
Hosteria De Hotel Castro
Hotel de Castro Hotel
Hotel de Castro Castro
Hotel de Castro Hotel Castro

Frequently asked questions

Does Hotel de Castro have a pool?

Yes, this property has an indoor pool.

Is Hotel de Castro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel de Castro?

Self-parking is free at this property.

What time is check-in at Hotel de Castro?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel de Castro?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel de Castro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 20000 per vehicle applies.

Where is Hotel de Castro located?

Situated in Castro, this spa hotel is steps away from Origenes, Museo Regional de Castro and Lillo Handicraft and Market Fair. Church of San Francisco and Crafts Market are also within 5 minutes.

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Hotel de Castro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 131 reviews
Rating 8 - Good. 37 out of 131 reviews
Rating 6 - Okay. 13 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 6 out of 131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it's good!
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Stayed 2 nights in Jan 2024

6/10 Okay

JAMES

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in staff was poorly trained and rude

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a comfortable place to stay

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena Estadia. Lugar muy acogedor y personal muy atento.
Stayed 1 night in Jul 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo perfecto el personal muy amable
Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff always helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

ROSANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia, pecaram no café da manhã...

O hotel me surpreendeu, ficamos em um quarto com vista para o lago e era deslumbrante. O bar também era super agradável e fomo muito bem atendidos, comendo um peixe empanado com papas fritas que estava delicioso. O café da manhã deixou a desejar, poucas opções de pães e frutas e achei muito fraco para o porte do hotel. Afora isso o quarto era espaçoso e as roupas de cama e banho eram ótimos.
Passeio pela cidade
Vista do quarto
Acomodação
Catedral da Cidade
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

média

Razoável
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Stayed 3 nights in Feb 2025

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Stayed 6 nights in Jan 2025

8/10 Good

DIEGO

Liked: Cleanliness, staff & service, amenities
El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Stayed 2 nights in Dec 2024

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com Arquitetura de Qualidade

Excelente hospedagem, em um hotel lindo, com arquitetura de qualidade. A vista do lago é fantastica, especialmente dos quartos da ala nova, com janelões. Atendimento excelente, com café da manha variado.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retro comfort and friendliness

Great staff, very comfortable bed, and hot, powerful shower. Nice view, easy parking and walkable around town. Breakfast OK, and the place deserves a refurbishment maintaining the cool retro aspects.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierre Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel avec vues sur le lago. L'isolation entre chambres pourraient être améliorée.
Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar con hermosa vista y excelente restaurant
Stayed 1 night in Oct 2024

8/10 Good

Yolande

Liked: Cleanliness, staff & service
Très bon hôtel à Castro, proche du centre ville à pied tout en étant très calme. Le seul petit bémol concerne le coin spa qui serait à refaire. Mais sinon le reste de l'hôtel est top, notamment la literie qui est très qualitative ! Le restaurant et le petit déjeuner de l'hôtel sont excellents !
Stayed 2 nights in Oct 2024

8/10 Good

Jorge

Liked: Staff & service, property conditions & facilities, room comfort

opciones de mejora.

lo único que considero mal, fue que el sábado fue feriado nacional y el hotel no conto con personal para atender el bar y poder disponer de otras alternativas en vez de comida formal. Lo otro, fue el aseo en las áreas comunes, bastante mal, ceniceros sucios, colillas de cigarro en el suelo.
Stayed 4 nights in Oct 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuidado ! Te cobran demás

Ojo, te hacen pagar doble impuesto en chile, ya lo había pagado a través de webpay y luego me lo volvieron a cobrar al ingresa el 19%. A demás nunca me entregaron boleta a pesar de haberla solicitado, No me entregaron boleta por el pago de la habitación y no me entregaron boleta por el pago efectivo del 2 IVA (19%)que realicé en recepción. Cómo se les dice a las personas o empresas que te roban?
Stayed 2 nights in Sep 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Nice hotel with a great breakfast (and views!).
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel increíble.

Genial la estadía. Genial el lugar, ubicación, conexiones. Genial el ambiente.
Stayed 1 night in Jul 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapadita de pareja

Muy grata estadía. Todos muy amables. Nos quedamos en una suite grande, muy limpio y para ser invierno la temperatura del hotel era maravillosa. Disfrutamos del sauna, la piscina y el jacuzzi de afuera. Los valores extras del spa y del bar eran muy accesibles y hasta económicos :) volveremos, nada que envidiarle a su competencia como Enjoy
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pesar de ser un hotel antiguo, esta en proceso de renovación, lo cual hace una mezcla perfecta, su piscina y alimentación lo mejor de todo.
Stayed 2 nights in Mar 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, room comfort
Muito boa experiência Ótimo atendimento pelo Sr. Oscar Ótimo restaurante perto Boa localização
Stayed 1 night in Mar 2024