Search Chalets in Cattaraugus

"The room was clean, and the property is beautiful. If you’re not going for skiing, the only great thing about this place is the pool & hot tub. The beds were so uncomfortable. The tv barely worked - the remote was not functional, we couldn’t switch channels easily, and the channel we wanted to watch had a very poor signal. The shower was terrible. The water came out of the head with such force that we couldn’t stand directly under it. The tub drained very slowly. The shower curtain was so thin that there was a ton of water on the floor when we got out. "

"The room was fantastic! Spacious, clean, loved the soaker shower head. The actual casino was a tremendous disappointment. Only one craps table, 99% slots. And the bars were severely understaffed and the food selection was lackluster for something quick at the bar. If you wanted some take out from the cafe, you had to wait to be seated (with the slowest moving hostess on the planet and slightly rude - everyone in line was complaining about her) then tell your server that you want your food to go. Very strange. The "Grab and Go" next to the cafe, was "Grab and Slow"...never seen as slow as service as this casino. The River bar, the bartender didn't even look at us. The other bar upstairs was ok. We got the white pizza - it was cold and didn't have any fresh basil on it like the menu said. The male bartender never asked how our food was and I didn't say anything. Later, before the concert (the reason we stayed), at the upstairs bar...the male bartender went to work the concert leaving the female bartender alone to serve that bar AND the steakhouse. Not either of theor faults but very poor planning in management's end. All in all, we will never go back to this casino."

"Very nice "

"Coffee was great. Breakfast was ok. Parking was good. Room was very clean. I would stay again."

"no kitchen parking ample room clean"

"It was great 😊 "

"The room was clean and staff were friendly. We extended the stay by another night, but no one every came to the room so we didn't expect to reuse towels left on the floor. We asked for new towels, which were provided, but it was a very strange situation."

"The bed was too soft and too low to the ground."

"Just okay overall. Staff not friendly or inviting. I was told no real Easter celebration, such as Easter Egg hunt or Easter bunny for children, but then there was an Easter bunny. My grandchildren were excluded from The event or information was not accurate? I probably would not choose this hotel again. Certainly not the White Inn values from when I lived there with my children."