Caversham Hotel Guide - Hotels with Pool in Caversham, Reading

"Staff were very helpful. Room was clean and comfortable. Breakfast was great"

"The breakfast was good. The a/c was not keeping the room as cold as we would had wanted. "

"Excellent apart from pool/spa closed for refurbishment at the moment."

"Lovely hotel and the food was great. Only thing that was a nuisance was we only had one robe and towels were for one person only. Didn't complain but if it happened again I would contact reception. No obvious disabled parking facility which is unusual in a large hotel."

"Room, food and service were all excellent - especially Jayne in the Bar / Dining area. Only minor drawback was the temperature of the hot water in the shower and bathroom - not very hot."

"The first room we were given stunk of cigarette smoke coming from the bathroom. Odd as the room had been cleaned. The reception staff immediately gave us a better room. I also found it a little weird that the hallways were so dim (?). The wall sconces were on but didn’t throw much light. "

"Where do I start… check in-no one took a deposit so had trouble with having to pay for everything as I couldn't bill room until I finally sorted it at the front desk. Room key didn’t work second day because my reservation of adding a night seemed to confuse staff so had to be at the front desk every morning until that was sorted. Room restock was HORRIBLE. Had to call every night of a 4 night stay because staff had not refreshed at least 1-5things such ascoffee, tissue, sugar, water, spoon, coffee cups. They didn’t clean room, wipe fixtures, or vacuum. Bed was made by throwing up the duvet and haphazardly throwing the pillows on the bed. Had a young woman masseuse who thought she was a medical doctor and I had to tell her 4 times to stop working on my back in a sensitive area and she told me “but you are tight all over” so we work where it’s needed!!!!!!! Excuse me I have been in this body for 60 years and I know it better than you little girl!!!! Room was noisy as it was right next to the utility closet where the staff made a huge ruckus getting the vacuums out at 7:30am every morning. Fire alarm went off randomly one morning at 8am-no communication, information. Nothing. I ignored it as the service was so subpar I figure it was a false alarm..and it was but it went on for 20 minutes. You get complimentary items first night but then couldn’t get them again even though I offered to pay for them to get them. Got impression all staff just did the BARE minimum"

"Fantastic hotel great staff and amazing breakfast "

"An excellent country house hotel and spa with great food, friendly and professional service and lovely grounds."