Cazenave-Serres-et-Allens Hotels

"Room was clean but 6th floor was an attic room with velux windows and great views of the slopes. I just had to watch hitting my head as roof was low on one side. There was no pool & spa facilities were not included costing 12 euros a session. Restaurant food was very good as were staff. lighting lacks ambience in restaurant and when busy noisy accoustics through conversations. Great if you like bright lighting but i prefer mood lighting. A minor point but worth mentioning."

"Great hotel, great staff!"

"Great communication for arrival, as it was after reception has closed simple entry to the room. Clean and comfortable stay. "

"An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe."

"Practical and well located space. "

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."

"The welcoming and helpful staffs, quick check-in and out, very clean inside and outside, wonderful service. "

"Very Good "

"Very clean, quiet, easy parking, warm hospitality "