Cedar Falls Hotels

"The room was in rough shape but the staff was very kind, friendly and helpful "

"Quick checkin. Friendly staff."

"Breakfast was excellent. Rooms very clean and comfortable. Lots of lobby space for groups to socialize. "

"Excellent for business travel "

"Clean room and staff was helpful "

"Bed was not made completely with fitted sheets rolling up over mattress in the room assigned, pillows questionable, and some crumbs on the floor. They gave us a new room. The new room was ok, but obviously not cleaned thoroughly as there was still food in the cupboard from prior guests . At 830 am breakfast was out of oatmeal, eggs, sausage and we got the last yogurt. Juice dispenser not working, water dispenser not working, and out of napkins. We have stayed here several times in the past but the facility needs a refresh and a better staffing plan. Drew was doing his best at the front, but clearly didn't have the support needed. Will look at other hotels next time"

"A+"

"Clean room, hot showers, yummy scones for breakfast and the $10 credit at the bar was a bonus. Love the Blackhawk "

"This is our second time staying at this property. Both times it has been clean and well maintained. If we have to come back to the area we would definitely stay here again. "