Celista Hotels

"We got to the breakfast room at 8:45am the first morning and the hardboiled eggs where done and were not replenished even though breakfast is until 9:30am. First room we got had a clogged sink. Moved to another room with a broken fridge and shower curtain with broken hook. No kettle in room so no tea. Only reg and decaf pods. I was told that hot water was available in breakfast area in main area. First night there was no tea, second night there was tea but hot water wasn't even lukewarm. Upon checking out at 10:45, the hot water was removed and not able to make tea. Also, one of the staff was unable to put calls through to our room the two nights we were there. When I inquired, he told me that I can call that person back and I told him that his phone not working is a safety issue. IT was all so ridiculous. I will be going back and staying at the Prestige Resort where we have always stayed."

"Asked to be moved to another room due to filthy room. Next room better but floors had obviously not been properly cleaned in some time. Spilled a little water and went to wipe up and cloth was black from filth! Gentle man working at front desk was very apologetic and kind. He was the redeeming quality of this stay. "

"Lovely stay. Breakfast had great options. It was nice and clean. Pool was fun."

"Very nice hotel and restaurant Beautiful views across the lake Only issue was that the hotel gets very busy with conferences and we often couldn't find parking on site. It felt unsafe walking in the dark when having to park elsewhere "

"Good"

"No free breakfast, but other than that its good for what your paying for compared to other places"

"Clean, professional complex"

"The place was nice and cost with lovely features throughout to add to the whimsy. It accommodated my two dogs and had a park close by that I could walk them to. There was enough space for my group, they offered a lot of extra fun items (board games, outdoor games, dog specific towel etc). The host gave great welcome information, responded clearly and quickly and provided detailed instructions on everything in the unit. "

"Excellent "