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Reviews of Westbridge Inn & Suites

2.5 out of 5
Westbridge Inn & Suites
117 N 18th St, Centerville, IA

Reviews

7.6

Good

Rating 10 - Excellent. 60 out of 206 reviews" "
Rating 8 - Good. 90 out of 206 reviews" "
Rating 6 - Okay. 25 out of 206 reviews" "
Rating 4 - Poor. 16 out of 206 reviews" "
Rating 2 - Terrible. 15 out of 206 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Judy

Stayed 1 night in Apr 2024

10/10 Excellent

Polly P

Liked: Staff & service, property conditions & facilities
Convenient and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable room
Stayed 1 night in Mar 2024

8/10 Good

james

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not care for someone entering my room even though I had the do not disturb sign on the door.
Stayed 2 nights in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location & staff was very helpful.

6/10 Okay

Linette

Travelled with family
Disliked: Amenities
breakfast not so good. eating area dirty and out of supplies
Stayed 1 night in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great town, handy location.
Stayed 1 night in Feb 2024

8/10 Good

Sebastien

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was over all great except we felt like we were forced out of the room. The manager turned our key cards off 1 hour earlier then the check out time and locked our cats in the room!
Stayed 1 night in Feb 2024

4/10 Poor

Andriy

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

suz

Liked: Cleanliness, staff & service, property conditions & facilities
There was a winter storm so parking lot had snow coverage for a couple of days. Could hear ppl in hallway above walk. All it was goid stau
Stayed 3 nights in Jan 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jerry

Stayed 1 night in Dec 2023

8/10 Good

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very clean and quiet.
Stayed 1 night in Nov 2023

6/10 Okay

Paige

Travelled with group
Expensive
Expensive
Stayed 1 night in Nov 2023

10/10 Excellent

Craig, Bondurant

Stayed 2 nights in Nov 2023

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, amenities
Not to be too hard on this property, but it was not good by any standard. Firstly it smelled. The room was musty and the hallway smelled like sewage backed up somewhere. We kept our window open the entire time to let fresh air in. Secondly - the breakfast is very basic, lots of packaged little Debbie stuff. The biscuits and gravy is probably recycled for several days. We had an active leak in the bathroom ceiling right above the toilet. So if you were sitting on the toiled you were getting dripped on...hmm I wonder what is directly above the toilet on the 2nd floor? Another toilet. It was nasty. We told management but there is a huge language barrier and he didn't do anything about it. The outdoor trash cans were packed full. They had one 2 gallon trash can for the entire room. The last thing I will say is that the toilet paper was the worst toilet paper I have ever attempted to use. I would not stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
stayed there before would stay there again
Stayed 2 nights in Oct 2023
Response from K.B on 12 Oct 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jessica

Stayed 1 night in Sep 2023

6/10 Okay

Randy

Stayed 1 night in Sep 2023

6/10 Okay

Andriy

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool water was really cold. Individuals knocking on my door at 3am that were not guests upset me alot. was alittle concerned because of my wife and daughter being with me.
Stayed 2 nights in Sep 2023

6/10 Okay

Estelle

Travelled with family
Fine for what you pay
Stayed 2 nights in Aug 2023

6/10 Okay

Philip

Stayed 2 nights in Aug 2023

8/10 Good

Jim

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy, it was quiet and parking was close.
Stayed 1 night in Jul 2023

8/10 Good

Robin

Travelled with family
It was an old property, they tried making it newer. Breakfast was awful it was a community juice and milk (every one used the same jug). This day and age I never had that kind of breakfast. This place was wildly used for work crews.
Stayed 3 nights in Jun 2023

8/10 Good

Roxanne

Liked: Cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and rooms clean
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We travel a lot due to husband being in a band. The staff greeted us at our late night check in so nicely.
Stayed 1 night in May 2023

8/10 Good

Mary Charolene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Its okay i guess i would suggest having a lunch or dinner option… breakfast is just a typical grab/make your own waffles, cereals
Stayed 1 night in May 2023

8/10 Good

jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
not impressed by the breakfast, much to pick from
Stayed 1 night in May 2023

8/10 Good

Travis

Stayed 1 night in May 2023

6/10 Okay

Randall

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
lamp outlets not working and light bulb not working on another lamp
Stayed 4 nights in May 2023

2/10 Terrible

Tim

My partner was locked in the bathroom in the hotels lobby for about 20 minutes. The handle would not allow the door to open and allow her to get our. Oddly The room was much better then everything else with the hotel. This includes the ice machine, parking, location, breakfast but most of all the handle on that bathroom in the lobby.
Stayed 2 nights in Apr 2023

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

TRACY

Stayed 1 night in Feb 2023

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a hotel. Nothing stands out. The pool water did not look very inviting.
Response from Milan on 18 Jan 2023
Thank you Leo for your feedback. we will definitely look into the pool water. Thank you for staying with us.

10/10 Excellent

Thomas

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
clean
Response from Milan on 18 Jan 2023
Thank you Thomas for 5 star review. We appreciate you staying with us and we will hope to see you again near future.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Milan on 18 Jan 2023
Thank you Matthew for 10 out of 10. Thank you for staying with us and we will hope to see you again in future.

4/10 Poor

Justin

Stayed 2 nights in Nov 2022

10/10 Excellent

Christopher

Stayed 1 night in Nov 2022