I would like to commend whomever was working the front desk at 4am Sunday 7 September. Due to an overnight flight, I made a mistake and didn't actually have a reservation until 2pm that day. Although there were no rooms available she let me catch a few hours sleep on a couch in a lower level lobby. She also prioritized cleaning a room for me and I was able to check-in at 10am! I was so sleepy that I didn't catch her name, but I want her to be recognized for going above and beyond with customer...
I would like to commend whomever was working the front desk at 4am Sunday 7 September. Due to an overnight flight, I made a mistake and didn't actually have a reservation until 2pm that day. Although there were no rooms available she let me catch a few hours sleep on a couch in a lower level lobby. She also prioritized cleaning a room for me and I was able to check-in at 10am! I was so sleepy that I didn't catch her name, but I want her to be recognized for going above and beyond with customer...
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