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"Good"

"I had an amazing experience at the Residence Inn in Grand Rapids! From the moment I checked in, the staff went above and beyond to make me feel welcome. The front desk team was friendly, professional, and always ready to help with a smile.The room was spotless, spacious, and felt like a true home away from home. The full kitchen was a huge plus perfect for a longer stay and the bed was incredibly comfortable. Everything was modern, quiet, and well-maintained.Breakfast each morning was fresh and had plenty of great options, and I loved the relaxing atmosphere in the lounge area. The location was also super convenient, close to restaurants, shopping, and just a short drive to downtown Grand Rapids. Whether you’re in town for business, a weekend getaway, or a family trip, I highly recommend staying here. It’s easily one of the best hotel experiences I’ve had in the area — clean, comfortable, and truly welcoming. "

"Great place for someone flying out of Grand Rapids. Also, wonderful staff and we had a really good meal in the hotel restaurant. "

"Always clean, friendly helpful staff."

"It was wonderful! Just what I needed! I will definitely be staying there again"

"Good stay"

"Every staff member we dealt with was exceptional from manager to reception to food services to maintenance & cleaning personnel — friendly, professional & offering to assist with any questions or requests! "

"Clean facilities, kind and caring staff"

"The bed was comfortable. The breakfast was good. "