Santa Clara Hotel Guide - Central Park hotels in Santa Clara, United States of America.

"Room with 1 Queen bed was a little too small for 2 people."

"Upon arrival to my room, I noticed the door was cracked open and a man was inside. I assume he was apart of housekeeping but he didn’t clarify. So that was weird! My room floor needed vacuuming, which I did report to the front desk, along with the man in my room, but nothing was resolved by them. I didn’t have internet access in the television, which I did report. They provided free breakfast, but it was never resolved. The room felt older than described in the website. Spent time at the pool, but didn’t go in since it looked dirty. I love the area for the shopping and restaurant options, but for the price of the rooms, I’m still undecided if it’s worth it for next time. I will be spending lots more time in San Jose since my niece attends Santa Clara and may have to look for another hotel."

"Did not use pool or had the breakfast. Staff was friendly. Room was clean."

"Young lady at front desk was very disrespectful. Room was not ready on time, unable to check in for 1 hour past designated check in time"

"It’s just run down and dirty. I was unpleasantly surprised."

"Everything was amazing !"

"We at a last minute stop in San Jose and booked the Hyatt last minute. The hotel suited our needs for a one night stay. The room was clean and comfortable. Our initial front desk staff was great! He was friendly, courteous and informative. later in the evening we attempted to eat at the hotel restaurant. I'm not sure there is a restaurant. There were tables and a bar area right next to the front desk. I saw no restaurant staff. The front desk staff asked us to take a seat and he would be right with us. Several other guests were in line waiting hotel service. Needless to say, after 5 or so minutes we went back to our room. We called an uber to eat out. While waiting we noticed that a section of the glass awning, above the main entrance,was shattered. it appeared to be a safety hazard. In summary, it served our purpose for an unexpected overnight but nothing impressive or memorable. "

"The staff at the property was really friendly and helpful, but the property itself is slightly outdated. My room seemed like it hadn't been updated in years. Fixtures were cracked and broken. It is also incredibly loud at that facility. You can hear all the cars and the Central Air unit was really loud. The beds aren't comfy. There is no covered parking either. "

"Overall everything was very well done. Bed was comfy pillows for extra comfy. Shower was decent. Overall I had no complaints. Highly recommend"