Hotel Valencia Santana Row

4.0 star property
Upscale Mediterranean hotel, walk to Santana Row Shopping Center
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Valencia Santana Row

Photo gallery for Hotel Valencia Santana Row

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Meeting facility
Lobby

Overview of Hotel Valencia Santana Row

8.8

Excellent

Highlights
  • Staff & service is scored top 10% in San Jose by travellers.
  • Offers an on-site restaurant. Only 5% of properties have this in San Jose.

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Gym
The price is €368
Price available on 4/4/2024

Check out the area

355 Santana Row, San Jose, CA, 95128
  • Popular LocationSantana Row Shopping Center3 min walk
  • Popular LocationWestfield Valley Fair Shopping Mall4 min walk
  • Popular LocationWinchester Mystery House6 min walk
  • Popular LocationSanta Clara Station11 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Traditional Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Double Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Communication Room)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 33 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Jose

In the entertainment district and in the mountains, Hotel Valencia Santana Row is in an area with good shopping. Santana Row Shopping Center and Westfield Valley Fair Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California's Great America. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Avaya Stadium. Spend some time exploring the area's activities, including golfing and winery tours.

What's nearby

  • Santana Row Shopping Center - 3 min walk
  • Westfield Valley Fair Shopping Mall - 4 min walk
  • Winchester Mystery House - 6 min walk
  • PayPal Park - 6 min drive
  • SAP Center at San Jose - 7 min drive

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • Eataly - 5 min walk
  • Lady M Cake Boutique - 8 min walk
  • Blue Bottle Coffee - 1 min walk
  • Yard House - 3 min walk
  • La Pizza & La Pasta - 6 min walk

About this property

Hotel Valencia Santana Row

Upscale hotel near Santana Row Shopping Center
Winchester Mystery House and Westfield Valley Fair Shopping Mall are located near Hotel Valencia Santana Row, which provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • Access to a nearby health club, express check-out and express check-in
  • ATM/banking services, a 24-hour front desk and a porter/bellboy
  • Guest reviews say great things about the helpful staff and location
Room features
All 215 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 50-inch TVs with premium channels
  • Wardrobes/cupboards, on-request microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2003
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 15 for children
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Does Hotel Valencia Santana Row have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Valencia Santana Row?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 4 Apr 2024 start from €368.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Valencia Santana Row pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Valencia Santana Row?

Valet parking is available for USD 59.54 per night.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Valencia Santana Row?

Checkout is at noon.

Where is Hotel Valencia Santana Row located?

Situated near the airport, this hotel is within a 5-minute walk of Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Winchester Mystery House is 0.3 mi (0.5 km) away.

Hotel Valencia Santana Row Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1003 reviews" "
Rating 8 - Good. 206 out of 1003 reviews" "
Rating 6 - Okay. 86 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick, Manteca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the heart of Santana Row making it wonderful to have a landing spot when shopping / dining anywhere in the area.
Stayed 1 night in Mar 2024

4/10 Poor

Colleen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The pool was closed but not advertised at time of booking and stay. One of the reasons we chose the Valencia unfortunately.
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and accommodating. Room was nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go with friends have everything you need
Stayed 2 nights in Dec 2023

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place, loved that everything was right around that area and it felt nice and safe.
Stayed 1 night in Feb 2024

8/10 Good

Martin

Stayed 1 night in Feb 2024

10/10 Excellent

Joshua and Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Maryam, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is great. Shopping and restaurants under the hotel. Hotel needs touch up and room ventilation improvements. But so far is in good condition. Staff were nice.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ilona

Disliked: Cleanliness, property conditions & facilities