Central Park West Hotel Guide - Hotels with Pool in Central Park West, New York

"Location, location, location, right in the heart of Times Square! Hotel was clean, staff was friendly- would definitely stay here again! "

"We stay here every time we’re in NYC. Love it. The breakfast vouchers are helpful as well. We’re not ones to stay in the room much when we’re on vacation so we don’t require much"

"Overall, this was a really disappointing experience. The lobby itself is beautiful and has a great ambience, and the staff were polite. The rooms were clean and the basic amenities were fine. However, the biggest issue was that the hotel did not deliver what was advertised on Expedia. The room we received looked much older and more worn than the photos online and was definitely not in the same condition that was promised. We also specifically booked a suite with queen beds, but when we arrived we were given two double beds instead. When we brought this up, the hotel did not accommodate us and still charged the same price we originally paid, saying it wasn’t their problem since the booking was through Expedia. Another major downside was the parking. Because the garage is connected to the hotel, it costs $52 per day. If you take your car out during the day and need to re-enter, you are charged another $52. That’s in U.S. dollars, which makes it even more expensive for international travelers once conversion rates are considered. Overall, while the lobby and staff were nice, the room quality and the lack of flexibility with the booking made the stay not worth the price. I would not recommend staying here if you’re expecting the rooms to match the photos online."

"Nice hotel. "

"Great and safe location for me and my daughters to come for a weekend and see a broadway show, 10/10 !!"

"We loved staying in the hotel "

"Right in Times Square, close to theatres, restaurants, and shops! 15 minute walk to Penn Station."

"The staff were extremely friendly and more than accommodating. The room was very nice, but it seemed like the thermostat didn’t work. It was 80° in our room every minute that we were there, the window was only opened about 2 inches on each side, so none of the hot air from the hotel hallway could escape. There is no air-conditioning so warning about that. "