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"IThe stay was great. I had requested an upgrade bu did not receive it like I did with my last stay at the Umni in Las Colinas. "

"Everything was good except the bathtub it was licking water and Im pretty sure there was mold but also the water in the bathtub was getting stuck not draining!! But the room was clean and cold and the service was good! You can hear the neighbors like it was in your room lol but we only use the room to sleep so no biggy! Overall I would stay again!"

"Excellent"

"-"

"I enjoyed the stay!! Hotel staff was amazing!! Definitely 10/10, Will be staying here every visit. "

"We were really happy with our experience at the Palmer House. The room was really nice and the hotel was in walking distance to Millennium Park, Grant Park, shopping, etc. We were dining and a manager came up just to say hi and find out if we were happy (we were). He started talking about how Palmer House invented the brownie and gave us brownies to try (delicious!). This was Lollapalooza weekend and he clearly had a lot to do - he still took the time to give individual attention. Very impressed with the service. The Lockwood Room is also gorgeous. It’s a great place to grab drinks. (And for coffee addicts like me, there is Starbucks on the property.) Very happy with our experience - perfect from start to finish. We will be staying here again. "

"Very clean "

"It’s one of Houston’s best hotels."

"Didn,t like no maid service the whole week,gatbage overflowed,needed more towels"