Drury Inn & Suites hotels in Central United States, United States of America

"Everything"

"I was disappointed that our room was not ready by 3 pm on the day of arrival."

"Poll should close later than 10pm"

"I had a very disappointing experience at this hotel. The room was very old and had a strong unpleasant smell as soon as we entered. The bed was also too short and uncomfortable, making it impossible to rest properly. Because of these issues, we decided to leave after only one hour and could not continue our stay. I would not recommend this hotel."

"I never made it to hotel due to airline canceling flight. The hotel would not give me full refund for something that was out of my control. I WOULD NEVER BOOK WITH THIS HOTEL AGAIN. there should be courtesy given when your flight is canceled and you have no way to get there. "

"Everything was great! No complaints other than you are always booked. We love your hotel!"

"We love it here. Perfect location. Reserved parking with Spothero in the same building saves $$$. Pool water is cold. Hot tub was not as hot as I like especially since the weather was cold. Room was clean. Everything worked. Only queen bed but we survived. DG in the same building and really close to everything. "

"The unit was old and dated. Could tell the property was an off brand hotel before & Hilton put there name on it. My BIGGEST ISSUE WAS wanting to charge us for EVERY SINGLE THING. We’ve stayed at Hiltons and Hampton Inns a lot. Never have signed up for Honors club, so that’s on me, but to pay that price for a room and then have to pay For breakfast, parking plus a $1.00 per bottle of water in the room was a bit much. Even Motel 6 give a bottle of water to customers. Almost felt like they did a count on toilet paper sheets we used so if we used over the allotted number of sheets/not Honors membership they’d charge extra. Although the staff were above expectations. Kind and very courteous. Even though you CAN change a traveler for each individual thing, you shouldn’t!"

"The staff were very helpful."