Hard Rock Hotels hotels in Central United States, United States of America

"good"

"Great staff. Great location. (Would like balcony rooms)"

"Amazing location. Amazing staff and even nicer rooms"

"Room was clean, staff very nice. My only complaint is they shld let the top 2 floors smoke since it smelled like smoke anyway. "

"Amazing view"

"Our room was very clean, the staff was over the top helpful! We had an unexpected circumstance regarding my husband's wheelchair. The concierge was very accommodating, extremely helpful to help me find an alternative- this was during Mardi Gras, which complicated the process "

"The room was perfect for my birthday weekend my husband planned for me on our business trip turned celebration from Florida. The thoughtfulness and detail of the birthday gestures was so well executed. Kudos to the amazing staff. From being greeted at the door, bellhop service, and the wonderful hospitality team. Beautiful clean hotel and wonderful staff that takes pride in welcoming their guests. Also, you will not be disappointed with the breakfast buffet, they do it right. Thanks Hotel Riu Chicago! Hi Lester! Thanks for chatting with us at breakfast."

"Staff- location!"

"Chantelle provided exceptional customer service from the moment I arrived, making me feel genuinely welcomed and valued. She handled everything with professionalism and efficiency, ensuring my check-in process was smooth and stress-free. Throughout my stay, she remained attentive, responsive, and always willing to go above and beyond to assist with any request. Her positive attitude and attention to detail truly elevated my overall experience. Because of Chantelle, my stay was amazing, and I would gladly return knowing service like hers makes all the difference."