"Being a fourth-time returning guest usually earns you a bit of "VIP" treatment, or at the very least, some basic recognition. To be met with a wall of "no" regarding timing and a management team that seems to be playing hide-and-seek is a major service failure. They have zero flexibility with early check in and late check out."
"The hotel was fine. A few places to eat right on the same block. Train station one block away, and the Train system was pretty easy to navigate. The area isn’t as sketchy as it looks from google street view. A few homeless around."