Centro Histórico de Santiago Holidays

Cozy and comfy hotel, thank you very much

I stayed at the same hotel multiple times, ranging from the lifestyle presidential suite to the lifestyle crown. Overall, my experience was positive, although I don’t plan to return for a while. The menu offerings at the resort were quite repetitive, with minimal variation during my week-long stay, which made dining less exciting. The restaurants I visited were decent; the steakhouse stood out as the best option due to its quality and variety. The bar was quite average, serving typical drinks and limited atmosphere. However, the highlight of my stay was the exceptional service at the spa. I was able to book two different treatments—such as a deep tissue massage and a hydrating facial—and the staff consistently provided professional and friendly service. If I were to award five stars to the resort, it would be primarily for the outstanding spa experience and attentive staff.

Entertainment was so much fun. The bar staff was excellent. Food staff at the reservations restaurants was extremely poor due to so many locals. The locals came on the weekend and were rude to staff to visitors. Ruined 3 days of my expensive vacation.

It was beautiful the resort is so amazing I loved it

Room service in order for me to have I has to go in customer service I got only 2 rooms service at time there .. I need to become a member at VIP area I strongly not recommend it .. the same foods , I got food poisoning since I got there , vomiting and diarrhea , and my son got very sick the wiffi horrible, not internet, my son and his friend got a room never has hot water I reported never fix , room service horrible, I don’t recommend at all ..