Dominican Republic Holidays

Very nice room. Most of the staff was excellent. The food was plentiful and quite good for an all inclusive. Food was available all night at the snack bar, hamburgers, hot dogs, salad, pizza, French fries and excellent fried chicken. The 24 hour sports bar was cozy and the bar tenders were great. The front desk staff especially Karoline did everything she could to ensure a good stay. The waitresses were friendly,attentive and accomodating. All in All a great stay.

Everything was perfect, only thing would be room servive ( food) was not hot or even warm thats all. Maybe more options for breakfast other than the buffet

Staff really tries to provide a great experience. New premier suites are exceptional, a dedicated pool would make them better.

The airport was quite far from the resort, so make sure to book your own transportation. The front lobby is deceiving. The food is not good… You can only book 2 dinner reservations during your stay, which was not communicated prior to booking. The staff were kind, but clearly overworked and underpaid. Additionally, you have staff hounding you to become members (they are impossible to ignore). This is one of those “read the reviews before booking”!

With a little work, the resort could be great. However, we had an issue with service multiple times, like some of the staff just did t want to be bothered. We also had a problem with food coming out cold (that was supposed to be hot). We’re actually surprised that the resort has such high review s (we’ve staid at multiple Secrets locations and they are so far above this resort for the same price).