La Altagracia Holidays

Great staff and amazing hotel

The staff went above and beyond on every area of the resort.

Overall a wonderful place for a family vacation. We came with a large group (23 people total). Rooms: we got upgraded to the family suite, it was very spacious and we love that the kids had their own room. the walk in closet was huge and do the stroller no problem. Improvements: although the room looked modern, the overall upkeep of the room was lacking. The attention to detail for cleaning was needed for example; large scale build up of limescale on the taps and the frames of the doors to the washroom and shower also looked dirty. The towel bowl also needed a through cleaning. the hotel should consider adding a towel bar to the bathrooms, there is no where to hang a face towel or hand towel and we ended up having to put it on the sink. Additional hooks on the wall would be helpful because there’s only two tiny hooks beside the shower and when you have a family of 4 it’s not enough hook space which leads to people using more towels which isn’t very eco friendly. Also the toilet paper holder is an odd design it’s so close to the wall it prevents you from getting toilet paper (not sure if that is intentional or not). Pools: there are a lot of pools and what was really cool was the big blob and little blob that the children loved to jump and play on. I liked that cabana daybeds were free, a lot of times this is extra at resorts. if you prefer a quieter pool the L shaped one is good and has a juice bar right beside.

Beach condition...excellent Food quality and selection.... pretty good Cleanliness of room and property....outstanding Staff.. superior Great value ... 2nd time at this resort.... there will a 3rd

The room was so clean, the staff was AMAZING