Iberostar hotels in Punta Cana, La Altagracia

"Was a gift for some friends and they say they will be back"

"The rooms were spotless and cleaned every day. Friendly staff, beautiful resort! The only thing missing was a swim up bar!"

"Excellent "

"We enjoyed our stay at this Breathless location . The room was clean, and the staff were great. The food was okay. We would definitely stay here again! And request Jacob to be your server when you eat at the Spoon if you want good service! "

"Súper la experiencia, cuentan con un servicio de atención al cliente muy exquisito pendiente a cada necesidad y de que se esté lo más cómodo posible en todo momento "

"The staff was so friendly and accommodating. The food was better than I could have imagined and it was a very clean property "

"I have to say that being your guest for these 4 days has been a great experience. Me and my family are extremely grateful for your service and support. Definitely will continue visiting you again."

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "

"Not happy with our Shuttle service. Shuttle center. The day before we leave I made confirmation to pick us on Thursday at 12.30 pm. But the shuttle pick up came at 935 am. We were out of facility at that time. With no choice we have to reschedule the service for 12.30 pm with additional $29. I already paid for the to and fro transportation. The guy who came at 935 am to pick up without any advance notification was so rude. He said if you are not coming in 10 minutes I am leaving. So I paid extra $29 for shuttle even though I pre paid for all these. We are not young people to take this kind of extra stress. I am requesting for that $ 29 extra payment which I have to make forcefully. Otherwise my stay at Riu Repaplica was excellent , staffs were very friendly. Food was good. Hope you will do something for this situation. Beatrees. PATHIYIL "