Cergnago Hotels

"Unfortunately, I cannot recommend this hotel, as our stay was very disappointing. The staff were very friendly, and I’m genuinely sorry if this review upsets them, but I cannot be dishonest about the property itself. I initially intended to give a score of 2/10, but revised it to 4/10 because the breakfasts were quite good, and the room cleaning provided by housekeeping was also very well done. Unfortunately, everything else fell far below expectations. The temperature in both the room and the corridors was uncomfortably high—it felt close to 30°C. The hotel is marketed as a 4-star property, but in reality it felt more like a 2-star hotel. The biggest issue is the noise: it was extremely loud at night, making it nearly impossible to get proper sleep. The food in the restaurant was also very poor. Even simple dishes, such as baked potatoes, were undercooked and seemed as though they had been prepared in a microwave."

"Yes, we were greeted warmly by our host. He was sincerely friendly and offered us his help in any way we needed. The house was lovely, clean and was stocked with all we needed. Beds and pillows were very comfortable. "

"Very dirty old tired place"

"Can’t fault this place! An absolute must, modern clean bedrooms, bed was super comfy, breakfast was amazing, service is incredible. Just an all round gem! "

"Yes"

"The room was freezing cold. We had to ask to turn on the heater at 2am because there was no way to control it from the room. It turned on and then turned off again. We were freezing all night. There wasn’t even a blanket on the bed, Only one sheet. We slept in our jeans and jackets all night. Worse sleep I’ve had at a hotel in years. "

"I should have guessed by the fact you can reserve a room by the hour, what kind of hotel this was. The walls were paper thin so that you could hear the piped music in the hall all night long, as if there was a party somewhere, and people constantly clattering around. The bed was big but the pillow rock hard and the mirror on the ceiling very interesting!"

"Staff is super friendly. Loved the girl at the bar -Wendy and the other girl at front desk-Julia. Excellent service. Everything was perfect and smooth. Cleaning staff was 5/5 I’m a female solo traveller stayed over 5 nights. Overall experience was fantastic. "

"Excellent hotel"