Cerro del Hierro Holidays

Clean room, courtesy

We very much enjoyed our stay here. Excellent location. I would recommend.

I arrived at the property early and was shown a Café where I could wait, which was only a short walk away. The staff were quite accommodating at first, but when they showed me my room, I was shocked to see that a large double bed completely covered the living area. I asked the staff person showing me the room if she could do something about it but she remained non-committal. I thin examined the bed to find that it was two single beds put together so I went and asked the staff if they could remove one of these, once again they we non-committal even though on a notice they put under my door it said, ‘Our staff will be happy to help you with whatever you need to make your experience even more comfortable.’ The next day I took action myself and put the second mattress on its side against the wall, together with the metal frame. I then had room to live in.

The room is very clean, and the staff is friendly and helpful. The historical attractions are in walking distance. We really enjoyed our stays.

Best location clean spacious comfortable rooms suites staff behaviours was friendly and supportive Near transport and shop’s Nice stay