Cerro Frias Hotel Guide - Hotels with WiFi in Cerro Frias, Santa Cruz Province

"A Dreamy Stay at Xelena: Elegance, Comfort, and Stunning Views! ​Rating: 5/5 ⭐⭐⭐⭐⭐ ​(Note: I am writing this review 10 minutes before checking out to capture my final impressions). ​Our stay at Xelena Hotel & Suites was nothing short of magical. From the moment we stepped into this beautiful mansion, every detail was handled with pure professionalism by almost everyone we encountered. ​The Welcome & Room ​The check-in was seamless, and our luggage was delivered to the room before we even finished the paperwork! The hotel hallways have an enchanting scent that makes the atmosphere feel truly dreamy. Our room offered a breathtaking view of Lake Argentino, and it was impeccably clean with an excellent bed and high-quality amenities. ​The Breakfast & Unique Details ​Breakfast was outstanding, with a wide variety of fresh pastries, cheeses, and even hot chocolate to enjoy by the window. We also loved the eco-friendly water refill station near reception; the water is exceptionally pure and light. ​Final Feedback for Management ​Despite our wonderful stay, I must mention a disappointing incident during our final minutes. We were waiting in the lobby for a taxi, yet the lady at the reception ordered a taxi for a British guest who arrived 15 minutes after us (and who hadn't even paid the late check-out fee of 160,000 Pesos). This caused us unnecessary waiting time for the next taxi. I hope this specific staff member receives proper feedback to ensure fair treatment for all guests in t"

"Everything amazing!!"

"Great staff, they are very attentive. Room clean and tidy, the only down point is that their breakfast is not that impressive but other than that I highly recommend the `hotel"

"We had a great stay. Our room was very comfortable. Juan gave us some great tips on the local attractions and the best way to get to them, plus good time management tips. "

"Big room, really helpful staff. The food in the restaurant was excellent."

"Good place to stay , close to restaurants and stores ."

"Very nice Hotel and very helping staff"

"good. breakfast is expensive"

"We stayed at Montano Suites for a few days and we were overall very happy with our stay. The design and style of the room was great and the little note with chocolates upon arrival was very thoughtful. The girl at the front desk (which we never got her name) was fantastic and didn't hesitate to answer any questions we had in person or through WhatsApp. The breakfast selection is slightly different than some pictures, but more focused on healthier foods now, which is great to start the day. It's location is good as well, with being a 5 to 10-minute walk from downtown and 10-minute walk to the bus depot. The only complaint we have is that the door and window are not sealed well, so some cold air would come through. Lastly, it is located uphill from one of the main roads, so you can hear quite a bit of traffic and dogs barking overnight and into early morning, which may inhibit those that want to sleep in a bit. There is opportunity to add seals to the doors or look at options for noise insulating. Other than that, we would surely stay again."