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Reviews of Ingenia Holidays Hunter Valley

3.5 out of 5
Ingenia Holidays Hunter Valley
137 Mount View Road, Cessnock, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 163 reviews" "
Rating 8 - Good. 59 out of 163 reviews" "
Rating 6 - Okay. 28 out of 163 reviews" "
Rating 4 - Poor. 9 out of 163 reviews" "
Rating 2 - Terrible. 0 out of 163 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

7.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and affordable
Stayed 2 nights in Feb 2024
Response from Ingenia on 8 Feb 2024
Hi Sharina,Thank you for providing your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ingenia on 8 Feb 2024
Hi Kelvin,Thank you for providing your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun in the hunter valley
Great stay kids loved the pool.
Stayed 2 nights in Jan 2024
Response from Ingenia on 8 Feb 2024
Hi Emma,Thank you for providing your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Dawn

Stayed 2 nights in Dec 2023
Response from Ingenia on 8 Feb 2024
Hi Dawn,Thank you for providing your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Philip, Kings Langley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property close to the wineries
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lauren on 13 Dec 2023
Hi Anonymous,Thank you for providing your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Nov 2023
Response from Lauren on 27 Nov 2023
Hi James,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

6/10 Okay

Manpreet

Liked: Property conditions & facilities
It’s ok for the price.
Stayed 2 nights in Nov 2023
Response from Lauren on 20 Nov 2023
Hi Manpreet,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We appreciate your feedback and have let our team know of your concerns. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY HIGH STANDARD, in spite of some of the silly & irrelevant comments such as; - Complaining about nearby road works. - Being given a cabin for the disabled. Chris
Stayed 4 nights in Aug 2023
Response from Lauren on 4 Sept 2023
Hi Chris,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Maika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the two bathrooms and overall well equipped cabin. The kids were excited about the smart TV, but the internet speed was too slow to load anything. We did late check in and early check out and didn't interact with staff directly, but everything was organised and communicated perfectly - we'll be back to enjoy more of the facilities next time.
Stayed 1 night in Aug 2023
Response from Lauren on 4 Sept 2023
Hi Maika,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.We appreciate your valuable feedback as it helps us identify the areas, where we can improve the guest experience.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Lauren on 12 Jul 2023
Hi Kathryn,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Maitland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For a short stay t was perfect
Stayed 2 nights in May 2023
Response from Lauren on 8 May 2023
Hi Maitland,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter ValleyWe are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Lauren on 29 May 2023
Hi Leonie,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service
Plenty of room and everything you need.
Stayed 1 night in Mar 2023
Response from Lauren on 23 Mar 2023
Hi RebeccaThank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Warm Regards,Ingenia Holidays Team

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for wineries and breweries, town centre. Pool/spa wonderful. Bed great. Only downside is that one of the hotplates on the stove didn't work and the screws in all the dining chairs are loose so chairs feel unstable. Overall had a great stay though and wouldn't hesitate to book again.
Stayed 3 nights in Mar 2023
Response from lauren on 14 Mar 2023
Hi Jean,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.We appreciate your feedback and have let our park manager know. Warm Regards,Ingenia Holidays Team

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation right at the pool, great for families, we really enjoyed our stay, next time we would like to stay longer
Stayed 2 nights in Jan 2023
Response from Lauren on 24 Jan 2023
Hi Sharon,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location and how close to everything it was. The pool was very nice and a great space to relax in and a great park for children :) we will return
Response from Lauren on 24 Jan 2023
Hi Melissa,Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley.We are happy to hear that you enjoyed your stay with us.Happy New Year Warm Regards,Ingenia Holidays Team

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area for relaxing, all of the property conditions were perfect for my family and it was very handy to all entertainment . Amazing warm welcoming staff which we were happy beside to the property. We definitely come back for the next Hunter valley or Cessnock holiday.
Stayed 3 nights in Jun 2022

10/10 Excellent

Kylie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Large, tidy cabin. Nice and quiet. Everything we needed. Awesome pool and spa
Stayed 1 night in Feb 2022
Response from Lauren on 12 Apr 2022
Hi Kylie, Thank you for taking the time to provide us with your feedback after your stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Rachelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (2A,2C) stayed in a 2 bedroom poolside villa and it was amazing. Beautiful villa, nice and tidy, great appliances, great pool and spa and location. Amazing staff also. Above and beyond. Will definitely stay here again.
Stayed 2 nights in Jan 2022
Response from Lauren on 25 Jan 2022
Hi Rachelle, Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Mikaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away with the kids! Pool and jumping pillow
Stayed 1 night in Dec 2021
Response from Lauren on 30 Dec 2021
Hi Mikaela, Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

10/10 Excellent

Michelle

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good service and central location
Stayed 1 night in Jul 2021
Response from Lauren on 19 Jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about it. I would have preferred an air con in both bedrooms as it was cold
Stayed 3 nights in Jun 2021
Response from Lauren on 8 Jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021
Response from Lauren on 8 Jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and comfortable. Liked the large covered outdoor area or verandah
Stayed 2 nights in May 2021
Response from Lauren on 8 Jul 2021
Hi Anonymous, Thank you for taking the time to provide us with your feedback after your recent stay at Hunter Valley. We are glad to hear that you enjoyed your stay with us. We hope to see you again in the future. Warm Regards, Lauren

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family and small children, Travelled with group
Spa pool was excellent. Budget cabins bathrooms and cooking stoves needed upgrades and repairs.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Blended Family stay
2 bed villa - definitely a home from home, kids wanted to move in. Super clean and everything we needed was there. Pool right outside the door was a bonus!! Communication before and after we stayed was more than excellent
Stayed 2 nights in Apr 2021

10/10 Excellent

shyam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

ANTHONY

Travelled with family
Liked: Cleanliness, room comfort
Great place for an overnight stay in the Hunter
We went to the Pokolbin area specifically to see the Hunter Valley Gardens Christmas Lights Spectacular. This park is the perfect place to for an overnight stay when looking to visit this area. Great cabin, very clean and comfortable with everything you need. There is also a very good Thai restaurant on site. Would return.
Stayed 1 night in Jan 2021

8/10 Good

Han

Travelled with family
Liked: Cleanliness, room comfort
Phan 2021 Hunter Valley
The accommodation was good. There was only one Thai restaurant next to it. The food was good. The location is not close to any other eateries and shops.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay with a family tour together with kids.
Stayed 2 nights in Dec 2020

10/10 Excellent

Yoke

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Katrina

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Great stay
Clean cabins. Easy late checkin. Great communication. Didn't get to use the facilities as only an overnight stay however looked great.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Weekend Getaway
Beautiful property, wonderfully helpful, accomodative and friendly staff. 2 swimming pools, not heated though, jacuzzi is good.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Large spacious cabin for a family and the kids loved the jumping playground.
Stayed 1 night in Aug 2020

8/10 Good

Sarah, Umina

Travelled with group
Liked: Cleanliness, amenities
Really nice place. A little too heavy on the communication. Way too many emails and texts.
Stayed 2 nights in Aug 2020

8/10 Good

Serina

Travelled with group
Liked: Cleanliness, room comfort
Nice place, cabin bathrooms needs an update. Good value for money.
Stayed 2 nights in Aug 2020

10/10 Excellent

Norman

Liked: Cleanliness, room comfort
Ingenia N&L
We stayed in a very comfortable 2 bedroom cabin, indeed more a small house with a large living area. Easy COVID-safe check-in. Well located close to Cessnock and not far to local attractions.
Stayed 2 nights in Jul 2020

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, room comfort
Family friendly stay
We had a great stay, the 3 bed villa was perfect for 2 small families.
Stayed 4 nights in Jul 2020

6/10 Okay

Kevin, Toowoomba

Travelled with partner
Liked: Cleanliness
Reception staff were helpful. Cabin was clean and comfortable, however bathroom left a lot to be desired.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Clean and tidy and we love how spacious the place is. Communication and instruction provided for check in let the place down. We specifically asked for check in details after hours since booking and even emailed earlier to be told that we would receive instruction closer to check in. It wasnt until on the day of check in a text message was sent in the afternoon to ask again whether we will be checking in late (still no instructions) and we ended up calling in to find out code required. When we arrived, the instruction told us where the unit is but no indication as to where we can park, we couldnt find the parking with our unit no at all and had to park outside. If communication can improve it would be a perfect place to stay and wonder around hunter region
Stayed 2 nights in Feb 2020

8/10 Good

Sungeun

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Swimming pool is good for family but bed is uncomfortable
Stayed 1 night in Jan 2020

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Ingenia Holidays on 29 Jan 2020
Dear Kristine, Thank you for taking time to review Ingenia Holidays Hunter Valley. I am happy to hear your stay was a success. Looking forward to seeing you back soon! Kind Regards, Connor – Guest Relations | Ingenia Holidays

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is about the 8th time we have stayed at this location and we absolutely love it. Great location, friendly staff, awesome villa and straight into the swimming pool....perfection.
Stayed 1 night in Jan 2020
Response from Ingenia Holidays on 29 Jan 2020
Dear Traveler, Thank you for taking time to review Ingenia Holidays Hunter Valley. I am happy to hear you enjoyed your stay with us. Looking forward to seeing you back soon! Kind Regards, Connor – Guest Relations | Ingenia Holidays

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and felt welcoming. The amenities, although not used, were good for kids
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2019
Response from Chelsea on 26 Jul 2019
Thank you for your positive review. We hope you will choose to stay with us again in the future. Chelsea Guest Relations