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Servatur Waikiki

Photo gallery for Servatur Waikiki

2 outdoor pools, pool umbrellas, pool loungers
Hot tub, massages
Basketball court
Sports court

Overview of Servatur Waikiki

Servatur Waikiki

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Avenida de Gran Canaria, 20, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria, 35100

Guests rated this location 8.0/10 - Very good

Explore the area

  • Popular LocationEnglish Beach10 min walk
  • Popular LocationYumbo Shopping Center11 min walk
  • Popular LocationCITA Shopping Center20 min walk
  • AirportLas Palmas (LPA-Gran Canaria)41 min drive

Room options

About this area

Playa del Ingles

Located in San Bartolome de Tirajana, Servatur Waikiki is near the beach. Maspalomas Dunes and Amadores Beach reflect the area's natural beauty and area attractions include Maspalomas Botanical Garden and Holiday World Maspalomas. Travelling with kids? Consider Aqualand Maspalomas and Sioux City Park. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with horse riding and mountain biking.

What's nearby

  • Kasbah Shopping Center - 5 min walk
  • El Salvador Ecumenical Temple - 7 min walk
  • English Beach - 10 min walk
  • Yumbo Shopping Center - 11 min walk
  • CITA Shopping Center - 20 min walk

Getting around

  • Las Palmas (LPA-Gran Canaria) - 39 min drive


  • Mulligan's Gran Canaria - 7 min walk
  • Las Piramides - 4 min walk
  • Rimini - 5 min walk
  • Restaurant Eugenia Victoria - 6 min walk
  • Greek Village - 6 min walk

About this property

Servatur Waikiki

4-star eco-friendly hotel
Free water park access, a poolside bar and a corner/local shop are just a few of the amenities provided at Servatur Waikiki. Active travellers can enjoy amenities, such as volleyball and basketball, at this hotel. Treat yourself to a massage at MaiTai Wellness Lounge, the on-site spa. The on-site buffet restaurant, Kalua Restaurant, features international cuisine. Yoga classes are offered at the gym; the property also has a terrace, a garden and a playground. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Outdoor furniture, a billiards/pool table and multilingual staff
  • Smoke-free property, concierge services and a TV in reception
  • A 24-hour front desk, ATM/banking services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 505 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities




On-site entertainment and activities
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.


Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Free beach shuttle

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Kalua Restaurant
  • Tiki Bar
  • Ukelele Bar

Things to do

  • 2 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Corner/local shop
  • Playground
  • Snack bar/deli
  • Soundproofed rooms


  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace


  • Massages
  • Spa open daily
  • Hot tub


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress


  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony


  • Desk
  • Phone
  • Safe
  • Soundproofing

Similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

ClubHotel Riu Waikiki
ClubHotel Riu Waikiki All Inclusive
ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
ClubHotel Riu Waikiki San Bartolome de Tirajana
ClubHotel Waikiki
Riu Waikiki
Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
Servatur Waikiki All Inclusive San Bartolome de Tirajana
Servatur Waikiki Hotel
Servatur Waikiki All Inclusive
Servatur Waikiki San Bartolome de Tirajana
Servatur Waikiki Hotel San Bartolome de Tirajana

Frequently asked questions

Does Servatur Waikiki have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 2 Apr 2023, prices found for a 1-night stay for 2 adults at on 3 May 2023 start from €66.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Servatur Waikiki pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Servatur Waikiki?

Check-in is from 3:00 PM - anytime.

What time is check-out at Servatur Waikiki?

Checkout is at noon.

Are there all-inclusive benefits at Servatur Waikiki?

Some rate plans available at this hotel are all-inclusive.

Where is Servatur Waikiki located?

This family-friendly San Bartolome de Tirajana hotel is located near the beach, within a 10-minute walk of Kasbah Shopping Center, Paseo Costa Canaria and El Salvador Ecumenical Temple. Yumbo Shopping Center and Maspalomas Dunes are also within 2 miles (3 km).

Can I cancel my reservation for free at Servatur Waikiki and receive a full refund?

Yes, Servatur Waikiki offers free cancellation on select room rates, because flexibility matters! Please refer to Servatur Waikiki cancellation policy on our site for more details about any exclusions or requirements.



Very good

Rating 10 - Excellent. 261 out of 759 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 354 out of 759 reviews" "
" "8 - Good 47%
Rating 6 - Okay. 96 out of 759 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 34 out of 759 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 14 out of 759 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Although only 1 night due to flight cancellation was excellent. Reception staff very helpful and restaraunt staff very efficient
Stayed 1 night in Feb 2023

8/10 Good


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oli ihan hyvä hotelli , palvelu siivous ja ruokaa . Huoneessa ei ollut jääkaappia ( minibaaria) joka aiheutti pieniä vaikeuksia lasten kansaa olemiseen huoneessa .huoneen siivous oli hyvä , mutta hotellissa on niin paljon ihmisiä joten siellä ei vissin ehtivät siivoa paremmin ( verhot, sohvankangas , seinät , ovet olivat aika likaiset ) ovi sekä suihkuun että pääovi huoneessa ei oikein toiminut .huoneessa ei ollut edes vesipulloa vaikka tultiin sinne yölennolla.

10/10 Excellent


Stayed 3 nights in Nov 2022

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Ok, very noisy and old beds
Stayed 1 night in Aug 2022

8/10 Good


Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family friendly hotel
Lovely family friendly hotel. The food was lovely and varied with plenty of choice. It was always well presented and hot. The waiting staff were always friendly and efficient at clearing the tables. Lovely champagne breakfast on Sunday and a large chocolate fountain was a treat. The rooms were very clean and cleaned daily. The hotel had a lovely large lively pool, but the sun bed culture meant you had to get up early so get a bed so you can watch over your children. Unfortunately, although there was meant to be a life guard, he was never really present and when he was, he was rarely watching over the pool. The entertainment needs improving. It finished too early in the evening as the singers were only on for 1.5 hours. The disco downstairs was non existent as they sent the kids away but most of the guests had kids as it was a family resort. The day time entertainment for the kids could do with improvement too. Apart from the water polo it wasn’t very good. Archery happened under the glare of the midday sun, with only one archery board for example. Overall my family of 4 had a lovely holiday as would definitely return.
Stayed 7 nights in Aug 2022

2/10 Terrible


Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I nevered stayed there i booked my trip for san juan puerto rico not there and me and my wife had to sleep on the floor at the airport it wasn't right at all and when i tried to get my money back i couldn't the person who i talked to said that it wasn't their problem so we slept on the floor in san juan puerto rico airport that's how it went until i got paid to book another hotel so i needed my money back into my account please. I always book my rooms with yall and never had this problem customer service was horrible so please can you put .y money back into my account thank you. Calvin Page .
Stayed 3 nights in Jul 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent


Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything g was 1st class will certainly book again. Would highly recommend.I am a fussy eater but could eat mostly everything n the chefs top class
Stayed 4 nights in Jun 2022