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H10 Playa Meloneras Palace

Photo gallery for H10 Playa Meloneras Palace

Primary image
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
32-inch LCD TV with satellite channels, TV

Overview of H10 Playa Meloneras Palace

H10 Playa Meloneras Palace

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100

Explore the area

  • Popular LocationMeloneras Beach6 min walk
  • Popular LocationLa Charca Lagoon4 min drive
  • Popular LocationMaspalomas Lighthouse6 min drive
  • AirportLas Palmas (LPA-Gran Canaria)24 min drive

Choose dates to view prices

About this area

San Bartolome de Tirajana

Located near the beach, H10 Playa Meloneras Palace is in Costa Meloneras, a neighbourhood in San Bartolome de Tirajana. Amadores Beach and Pilancones Natural Park reflect the area's natural beauty and area attractions include Holiday World Maspalomas and Maspalomas Botanical Garden. Travelling with kids? Consider Aqualand Maspalomas and Sioux City Park.
Visit our San Bartolome de Tirajana travel guideOpens in a new window
Map

What's nearby

  • Meloneras Beach - 6 min walk
  • La Charca Lagoon - 4 min drive
  • Holiday World Maspalomas - 4 min drive
  • Maspalomas Golf Course - 5 min drive
  • Maspalomas Lighthouse - 6 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 24 min drive

About this property

H10 Playa Meloneras Palace

Family-friendly San Bartolome de Tirajana hotel in Costa Meloneras, near Maspalomas Dunes
This smoke-free hotel features 3 restaurants, 4 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club and a bar/lounge.
H10 Playa Meloneras Palace offers 374 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor tennis court and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and European Holiday Home Association (EHHA - Europe)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Tamadaba
  • Gaudi
  • Bar Naturalia
  • Chill-Out Tropical
  • La Brasserie

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6997 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 11 lbs/5 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolome de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana

Frequently asked questions

Does H10 Playa Meloneras Palace have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 17 Aug 2022, prices found for a 1-night stay for 2 adults at on 1 Sept 2022 start from €175.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H10 Playa Meloneras Palace pet-friendly?

Yes, H10 Playa Meloneras Palace allows dogs (limit 1 per room) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at H10 Playa Meloneras Palace?

Self-parking is free at this property.

What time is check-in at H10 Playa Meloneras Palace?

Check-in is from 2:00 PM - midnight.

What time is check-out at H10 Playa Meloneras Palace?

Checkout is at noon. Late checkout is available for EUR 45 (subject to availability).

Are there all-inclusive benefits at H10 Playa Meloneras Palace?

Some rate plans available at this hotel are all-inclusive.

Where is H10 Playa Meloneras Palace located?

This family-friendly San Bartolome de Tirajana hotel is located near the beach, within 1 mi (2 km) of Meloneras Beach, Maspalomas Beach and Maspalomas Lighthouse. Maspalomas Dunes is 1.3 mi (2.1 km) away.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 414 out of 744 reviews
5 - Excellent 56%
Rating 4 - Good. 238 out of 744 reviews
4 - Good 32%
Rating 3 - Okay. 61 out of 744 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 744 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 744 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, wonderful location, amazing, friendly service, coffee after dinner would have been appreciated.....
Stayed 8 nights in Mar 2022

5/5 Excellent

Stayed 7 nights in Mar 2022

4/5 Good

Travelled with group
Liked: Staff & service, amenities
A great hotel, with superb staff, in a very walkable distance from the heart of Maspalomas. The areas for improvement are room cleaning, which is not thorough enough and significant parts of the hotel are looking tired, including the rooms.
Stayed 7 nights in Feb 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October 2021
Amazing hotel, beautiful food and great selection. Staff so friendly!
Stayed 7 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
Terrible service and standard, NOT a 5 star hotel!
Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation!
Stayed 3 nights in Jul 2021

1/5 Terrible

Stayed 7 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and facility, very friendly and helpful service. I would definitely stay here again.
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2020