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"1st time in this Hotel but definitely not 1st time in Tenerife (I have stayed in lots of Hotels) So.. I can HONESTLY say this was by far 1 of the best Hotels I have ever stayed in. From the lovely Sonia checking us in & Marya the barmaid on rooftop to Carmen our Housemaid. These ladies are just a few that are doing a wonderful job!! 👏👏👏 I have already booked again for September 😘 Food it beautiful & you have to be a right grump if you was to complain as always hot, always fresh & served with a smile 😃 The maids (carmen) is so passionate about her work you could eat off the floors daily! 💕 I randomly came back the room a few times to get something & seen our bed pulled out as she was cleaning so well. All the maids work very hard too, to keep the Hotel spotless👌❤️ I want to say well done to Suzie for letting me back in my room when Id locked myself on the balcony as be careful you don't shut door behind you as not handles in outside for security reasons as I found out TWICE! 臘‍♀️😂😂 Entertainment day & night was great 👍 If you are worried in anyway about this Hotel please dont be as its a beautiful well run Hotel with great staff lots to do near and around & you will have a great sleep in the beautiful soft clean beds. Marya on the rootop bar was just a fantastic addition to this Hotel as always smiling, chatting & quite funny actually 😂 Alexandra who is part of the entertainment team is just lovely too always chatting to people asking are you ok? ❤️ "

"Lovely base for a stay nice and quiet "

"Lovely hotel lovely staff "

"Heated pool was"

"Excellent staff. 5 star service without being pretentious. Best food ever. Animation team could be more pro-active. Unaware of events and demonstrations in the cooking area."

"We loved this hotel. Slightly away from the main drag but close enough to walk to the many shops and restaurants on the promenade. Our standard room was spacious but main criticism was lack of tea/coffee making facilities in the room."

"This hotel was very impressive. Amazing views. Staff were superb. Never felt like they were short staffed despite hotel being fully booked. Will be coming back! "

"Lovely hotel - beautiful good, fabulous staff, amazing views - Will certainly be back ….. only thing was whilst we were there at the end of January the wind was freezing cold which is out of the hotel’s hands 😊"

"Family holiday. Had a suite as we had a new baby. Room was great, well serviced. Fantastic facilities. Would highly recommended "