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Hollywood Mirage - Excel Hotels & Resorts

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, pool loungers
Front of property
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Flat-screen TV
Fridge, microwave, stovetop, coffee/tea maker

Overview of Hollywood Mirage - Excel Hotels & Resorts

Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650

Explore the area

  • Popular LocationLos Cristianos Beach19 min walk
  • Popular LocationGolf Las Americas6 min drive
  • Popular LocationLas Vistas Beach10 min drive
  • AirportTenerife (TFS-Tenerife South)13 min drive

Room options

About this area

Arona

Located in Arona, Hollywood Mirage - Excel Hotels & Resorts is in the suburbs and near the beach. Siam Park and Water Sports Tenerife are local attractions and those in the mood for shopping can visit Siam Mall and Centro Comercial San Eugenio. Travelling with kids? Consider Tenerife Nautical Center and Camel Park.
Visit our Arona travel guideOpens in a new window
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Map

What's nearby

  • Los Cristianos Beach - 19 min walk
  • Estadio Antonio Domínguez Alfonso - 5 min drive
  • Siam Mall - 6 min drive
  • Golf Las Americas - 6 min drive
  • Las Vistas Beach - 10 min drive

Getting around

  • Tenerife (TFS-Tenerife South) - 13 min drive

Restaurants

  • The Vault Bar Tenerife - 8 min walk
  • Los Tarajales - 15 min walk
  • Taylors Lounge - 7 min walk
  • Bella Roma - 1 min walk
  • The Olive Garden - 17 min walk

About this property

Hollywood Mirage - Excel Hotels & Resorts

Family-friendly aparthotel with 2 outdoor pools and free area shuttle
Along with 2 outdoor pools, this aparthotel has a restaurant and a bar/lounge. Free WiFi in public areas, a free area shuttle and a free beach shuttle are also provided. Additionally, a poolside bar, a snack bar/deli and a complimentary children's club are on-site. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a coffee/tea maker. Limited housekeeping is available.
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

Guests aged under 18 years old are not allowed in the fitness facility.

Languages

English, French, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Check-in

Contactless social distancing and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Beach

  • Near the beach
  • Free beach shuttle
  • Beach umbrellas
  • Beach sunloungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Sunloungers
  • Massages

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • Airport shuttle available
  • Free local area shuttle
  • Free beach shuttle

Family friendly

  • Free children's club
  • Children's pool
  • High chair
  • Children's games
  • Baby bath
  • Bed rails
  • Stair gate

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 8:30 AM–11:00 AM: EUR 8 for adults and EUR 4 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Library

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Safe (surcharge)

Location highlights

  • In the suburbs

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 335 rooms

Similar properties

Policies

Check-in

Check-in from 5:00 PM - noon
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 4 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • In-room safe fee: EUR 12 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number A38083101

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hollywood Mirage - Excel Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hollywood Mirage - Excel Hotels & Resorts?

This property doesn't offer parking.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in is from 5:00 PM - noon.

What time is check-out at Hollywood Mirage - Excel Hotels & Resorts?

Checkout is at 11:00 AM.

Where is Hollywood Mirage - Excel Hotels & Resorts located?

This family-friendly Arona aparthotel is located near the beach, within 1 mi (2 km) of Playa De Los Tarajales, Los Cristianos Beach and Playa Callao. Siam Park and Playa de las Américas are also within 3 miles (5 km).

Hollywood Mirage - Excel Hotels & Resorts Reviews

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 236 out of 532 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 213 out of 532 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 60 out of 532 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 14 out of 532 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 9 out of 532 reviews" "
" "2 - Terrible 2%

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

KRZYSZTOF

Travelled with partner
Liked: Amenities, property conditions & facilities
Good for families with children. Easy to get to and walkable distance to the beach.
Stayed 7 nights in Apr 2023

4/10 Poor

Ruslan

Travelled with family, Travelled with family and small children
Liked: Amenities
Dinner buffet below awful. Read other reviews - you'll find the same impression. I feel very sorry for the wasted fruits, vegs and meat. I don't know how it's even possible to cook that bad, is it intentional so guests aren't eating much? Morissons savers frozen meals would taste better. Also, for the dinner you'd need to pay for water, 2.4EUR. Apart of that hotel was ok. They claim to have 4 starts but hey, they change linen every 3 days, the consumer unit makes sound like a tractor, the pool is barely heated(although during "inspection" it was 25deg), the dishes and cups are often dirty. If you go there don't expect anything. Pros: The staff is nice and welcoming.
Stayed 8 nights in Apr 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent accommodation. We stayed on the first floor so could be a little noisy at times through the day with deliveries for the supermarket below. Pool area beautiful, lots of beds. Walkable to nearest restaurants/bars, though you do have to walk back up quite a steep hill to get home. It’s not too bad, I’m not fit but managed the hill fine. Beautiful, clean accommodation. Stayed 5 nights and had maid service 1 day, which was enough for us as self catering, but it would have been useful to offer a sweeping brush in the room. Overall, would absolutely return.
Stayed 5 nights in Mar 2023

10/10 Excellent

Karl

Liked: Cleanliness, amenities, property conditions & facilities
A little out the way but faultless for the price.
Stayed 4 nights in Mar 2023

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room with everything you need from a kitchenette to an ironing board. Loads of hangers in the many wardrobes and a massive balcony. En suite bathroom was a little tired and in need of a revamp, but still functional.
Stayed 5 nights in Mar 2023

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very comfortable. Staff very pleasant. Breakfast was good but dinner options were not good. Only good dinner was BBQ night
Stayed 7 nights in Mar 2023

10/10 Excellent

Dona

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

8/10 Good

Laura Daniela

Stayed 3 nights in Feb 2023

10/10 Excellent

Raymond, Ripon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It could be why you wanted it to be - quiet or lively. Lovely quiet pool area or busier main pool with daily activities.
Stayed 7 nights in Feb 2023