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Mediterranean Palace

Photo gallery for Mediterranean Palace

Aerial view
On the beach, white sand
2 outdoor pools, pool umbrellas, lifeguards on site
Standard Room, Pool View (2 adults and 1 child) | Outdoor pool | 2 outdoor pools, pool umbrellas, lifeguards on site
2 outdoor pools, pool umbrellas, lifeguards on site

Overview of Mediterranean Palace

Mediterranean Palace

5-star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660

Explore the area

  • Popular LocationLas Vistas Beach5 min walk
  • Popular LocationPlaya de las Américas14 min walk
  • Popular LocationLos Cristianos Beach14 min walk
  • AirportTenerife (TFS-Tenerife South)26 min drive

Room options

About this area

Arona

Located in Arona, Mediterranean Palace is near the airport and on the beach. Mariposa and El Puertito are local landmarks, and travellers looking to shop may want to visit Siam Mall and Centro Comercial San Eugenio. Travelling with kids? Consider Siam Park and Water Sports Tenerife. Discover the area's water adventures with waterskiing and windsurfing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Arona Pyramid - 2 min walk
  • El Camison Beach - 3 min walk
  • Las Vistas Beach - 5 min walk
  • Playa de las Américas - 14 min walk
  • Los Cristianos Beach - 14 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 25 min drive

Restaurants

  • Pekin Garden III - 2 min walk
  • Imperial Tai-Pan - 3 min walk
  • Shanghai Chic - 3 min walk
  • Empire Modern British Restaurant & Steak House - 3 min walk
  • Taurus - 4 min walk

About this property

Mediterranean Palace

5-star luxury resort near the airport
Take advantage of a return airport shuttle, a swim-up bar and a poolside bar at Mediterranean Palace. Adventurous travellers may like the Pilates, cycling and aerobics at this resort. For some rest and relaxation, visit the sauna. The on-site buffet restaurant, Mediterranean Palace, features international cuisine. Yoga classes are offered at the gym; the property also has a rooftop terrace, shopping on site and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with pool umbrellas, a lifeguard on site and a swim-up bar
  • Free self-parking
  • Bike hire, tennis courts and an area shuttle
  • An area shuttle, a beach club on site and express check-out
  • Guest reviews say great things about the location
Room features
All 535 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • TVs with satellite channels
  • Balconies, childcare services and daily housekeeping

Languages

English, German, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Mediterranean Palace

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Beach club (surcharge)
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped hire
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge (on request)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Beachfront location
  • Lifeguards on site
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Fridge (on request)

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per person (one-way)
  • Refrigerator fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Frequently asked questions

Does Mediterranean Palace have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Mediterranean Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mediterranean Palace?

Self-parking is free at this property.

What time is check-in at Mediterranean Palace?

Check-in is from 3:00 PM - anytime.

What time is check-out at Mediterranean Palace?

Checkout is at noon.

Does Mediterranean Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per person applies.

Where is Mediterranean Palace located?

Nestled on the beach, this Arona resort is 0.1 mi (0.2 km) from Arona Pyramid and 1.6 mi (2.5 km) from Siam Park. El Camison Beach and Las Vistas Beach are also within 10 minutes.

Can I cancel my reservation for free at Mediterranean Palace and receive a full refund?

Yes, Mediterranean Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Mediterranean Palace cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.0

Very good

Rating 10 - Excellent. 343 out of 997 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 420 out of 997 reviews" "
" "8 - Good 42%
Rating 6 - Okay. 165 out of 997 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 50 out of 997 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 19 out of 997 reviews" "
" "2 - Terrible 2%

7.9/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

7.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only marked down on condition due to the property closing mid jan 2023 for 9 month refurb. Definitely looked tired and in need of upgrade. But this didn't detract from our enjoyable stay in clean comfortable freindly hotel in perfect location

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Location & friendly staff, the hotel was spotless but in need of a refurb which I think is on the cards
Stayed 9 nights in Nov 2022

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice pool but closed 2 days out of our4day stay. Room key stopped working every day so trip to reception which was a pain as quite slow at reception and we heard other people talking about this so this must be a problem Rooms are so dated they defo need a revamp Hotel in nice area and close to beach are a plus overall ok probably wouldn’t stay there again

10/10 Excellent

Scott

Stayed 4 nights in Oct 2022

10/10 Excellent

Zoltan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,very nice breakfast,friendly staff,family focused,also good value for money!
Stayed 7 nights in Aug 2022

2/10 Terrible

Sylvia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
My stay here was HORRIBLE! It was the WORST experience I have had in a hotel in my 30 years of travelling. I have stayed in multiple hotels and this, by far, was the worst. to make matters worse, it was my 7year old daughters first time on holiday w/ me. Most of the staff, with the exception of 1 or 2, were unfriendly, unhelpful and uncooperative! The most traumatising part of the trip was an incident in which my daughter and I, along with my friend and niece, was at the hotel swimming pool, at one point my friend and I were in the pool getting to the deeper end when I turned to look at my daughter she had started travelling to the deeper end as well, I shouted at her to return to the shallow end at which point I saw her slip and she started drowning. I screamed at the top of my lungs for someone to help she's drowning! no one moved a muscle. Everyone, continued to lay back in their seats including the hotel life guard at the scene! I eventually got to her in time thankfully, and carried her out. she was coughing up water from her lungs and throwing up! it was then, I saw the life guard WALKING towards us. my friend told him off and asked why were you not doing more? I took my daughter to her room, and made a complaint to the staff about the life guard and was told both by him and the staff member that it is the parents job to watch their children, not them. which I agree, however, it is the Lifeguard job to save people in accidents, which he is TRAINED to do. he did not.
Stayed 8 nights in Aug 2022

10/10 Excellent

Ava

Stayed 6 nights in Jul 2022

10/10 Excellent

Bernard

Stayed 1 night in Jun 2022

10/10 Excellent

john

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the rooms are a bit outdated eg plug sockets bed sheets were not changed in the 5 days we were there breakfast hot and cold food fantastic and the staff were so helpful and caring I would reccomend to all my friends Thankyou
Stayed 5 nights in May 2022

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to small beach at rear of hotel, loads bars and restaurants infront of hotel. Room was sea view, could have done with a few updates as the room looked a little dated, but was very clean.
Stayed 5 nights in Apr 2022