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Cleopatra Palace Hotel

Photo gallery for Cleopatra Palace Hotel

Primary image
On the beach, white sand, beach bar
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Cleopatra Palace Hotel

VIP Access

Cleopatra Palace Hotel

4.0 star property

4.4/5 Excellent

Top rated for staff & service (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

Explore the area

  • Popular LocationLas Vistas Beach6 min walk
  • Popular LocationLos Cristianos Beach15 min walk
  • Popular LocationVeronicas Strip19 min walk
  • AirportTenerife (TFS-Tenerife South)24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Arona

Located in Arona, Cleopatra Palace Hotel is near the airport and on the beach. The area's natural beauty can be seen at La Caleta National Park and Teide National Park, while Arona Pyramid and San Miguel Castle are cultural highlights. Travelling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.

What's nearby

  • Arona Pyramid - 1 min walk
  • El Camison Beach - 3 min walk
  • Las Vistas Beach - 6 min walk
  • Los Cristianos Beach - 15 min walk
  • Veronicas Strip - 19 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 24 min drive

About this property

Cleopatra Palace Hotel

4-star family-friendly resort near the airport
You can look forward to a round-trip airport shuttle, a beach bar and a poolside bar at Cleopatra Palace Hotel. Active travellers can enjoy cycling, aerobics and volleyball at this resort. For some rest and relaxation, visit the sauna. Pilates classes and yoga classes are offered at the gym; Cleopatra Palace Hotel also has a terrace, shopping on site and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and a library.
Other perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, tennis courts and a beach club on site
  • A reception hall, luggage storage and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Cleopatra Palace Hotel have thoughtful touches, such as 24-hour room service and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and air conditioning.
Extra amenities include:
  • Bidets, shower/bath combinations and free toiletries
  • TVs with satellite channels
  • Balconies, childcare services and daily housekeeping

Languages

English, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Beach club (surcharge)
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scooter/moped hire
  • Shopping
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

95% of travellers were happy with check-in
Check-in from 2 PM - midnight
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona

Frequently asked questions

Does Cleopatra Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 3 Oct 2022, prices found for a 1-night stay for 2 adults at on 23 Oct 2022 start from €169.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleopatra Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cleopatra Palace Hotel?

Self-parking is free at this property.

What time is check-in at Cleopatra Palace Hotel?

Check-in is from 2 PM - midnight.

What time is check-out at Cleopatra Palace Hotel?

Checkout is at noon.

Does Cleopatra Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Cleopatra Palace Hotel located?

Nestled on the beach, this Arona resort is within 2 mi (3 km) of Arona Pyramid, Los Cristianos Beach and Siam Park. Fanabe Beach is 2.7 mi (4.3 km) away.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 542 out of 990 reviews
5 - Excellent 55%
Rating 4 - Good. 361 out of 990 reviews
4 - Good 36%
Rating 3 - Okay. 75 out of 990 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 990 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 990 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Elizabeth
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming staff, everyone polite and helpful. Facilities and location excellent. I would highly recommend this hotel
Stayed 4 nights in Sep 2022

5/5 Excellent

Ekaterina Tsvetanova
Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very beautiful place, the rooms are nice and clean and the staff is friendly and helpful. I definitely recommend going.
Stayed 6 nights in Sep 2022

5/5 Excellent

Stephanie
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing service from the check-in with champagne and through to checkout. We will be missing Chef Roberto’s fluffy omelette and Juan’s light crepes for breakfast every morning. All the staff have made this place home away from home for us always since my husband & I stayed more than 8 times to this hotel.
Stayed 8 nights in Aug 2022

5/5 Excellent

Christopher
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2022

5/5 Excellent

Gabriel
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Will definitely go back again.
Stayed 7 nights in Jun 2022

5/5 Excellent

Emma
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5/5 would stay here again
Amazing hotel with staff that go above and beyond. Lovely facilities and excellent location. Would definitely stay here again
Stayed 6 nights in Jun 2022

3/5 Okay

Deborah
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy and very uncomfortable.
The standard room was overlooking the kitchen area and very noisy from 6:00 to 23:00. And there was continual noise from Hard Rock Cafe. One mattress was not fit for sleeping. Asked for it to be changed and their solution was adding a mattress topper! Useless !
Stayed 7 nights in May 2022

5/5 Excellent

Dina
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

5/5 Excellent

James
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

5/5 Excellent

geraldine
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel great facilities great location great breakfast
Stayed 7 nights in May 2022